Director Of Operations

D'EVER JEWELS (OPC) PRIVATE LIMITED; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

D'EVER JEWELS (OPC) PRIVATE LIMITED in Bengaluru seeks an experienced Director of Operations to organize and oversee daily operations, ensuring a well-coordinated and productive business by guiding procedures and coaching teams.

The ideal candidate will have thorough knowledge of diverse processes, strong leadership, and the ability to plan and monitor multiple operational activities to accelerate development and long-term success.

Qualifications

• Proven experience in leading operations at scale.
• Strong leadership and people coaching skills.
• Thorough knowledge of varied business processes.

Responsibilities

• Liaise with superiors to decide operational activities and set strategic goals.
• Plan and monitor day-to-day operations to ensure smooth progress.
• Supervise staff across departments and provide constructive feedback.
• Evaluate efficiency of procedures and implement improvements.
• Oversee procurement and coordinate material and resources allocation.
• Manage customer support processes and enhance satisfaction.
• Review financial information and adjust budgets to promote profitability.
• Revise or formulate policies and ensure implementation.
• Manage relationships with external partners and vendors.
• Evaluate performance by analyzing data and metrics.
• Ensure legality and compliance with regulations.

Skills

Leadership

Strategic planning

Operations management

People management

Process improvement

Job description

We are looking for an experienced Director of Operations to organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to run the business.

The goal is to safeguard and augment the efficiency of the companys operations to facilitate accelerating development and long-term success.

Responsibilities

• Liaise with superiorto make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations