Deployment Engineer

Eternal Robotics; Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Eternal Robotics in India is seeking a Deployment Engineer to manage installation, commissioning, integration, and support of robotics and automation solutions at customer locations. You will troubleshoot technical issues and work closely with customers to ensure successful deployments.

Qualifications include a diploma or bachelor’s degree in engineering and 2–4 years of experience in deployment and maintenance of industrial automation systems, with preferred IoT/robotics exposure.

Qualifications

• Diploma or bachelor’s degree in engineering related fields.
• 2–4 years experience in deployment/installation/maintenance of industrial automation systems.
• Experience with IoT, robotics, or industrial equipment preferred.

Responsibilities

• Install and commission robotics and automation systems at customer sites.
• Integrate deployed solutions with cameras, PLCs, servers, sensors and equipment.
• Coordinate with customer teams for seamless system implementation.
• Provide post-deployment technical support and troubleshooting.
• Maintain deployment documentation and service records.
• Support AMC activities and field service scheduling.

Skills

Problem solving

Field work

Customer focus

Communication

Travel readiness

Teamwork

Education

Mechanical Eng

Electrical Eng

Electronics Eng

Mechatronics

Instrumentation

Tools

PLC integration

Camera/vision systems

Industrial networking

Server & database basics

Electrical wiring

Job description

Eternal Robotics is a leading AI and Robotics company specializing in intelligent automation, computer vision, and industrial robotics solutions. We deliver innovative technologies that help industries improve productivity, operational efficiency, and safety through advanced AI-driven systems.

Job Summary

We are seeking a highly motivated Deployment Engineer to manage the installation, commissioning, integration, and support of robotics, AI, and automation solutions at customer locations. The ideal candidate should possess strong technical troubleshooting skills, hands-on experience with industrial systems, and the ability to work closely with customers to ensure successful project deployments.

Key Responsibilities

System Validation & Testing

• Perform system validation and testing prior to deployment.
• Conduct hardware and software functionality checks.
• Maintain testing records and validation reports.
• Install, configure, and commission robotics and automation systems at customer sites.
• Integrate deployed solutions with cameras, PLCs, servers, sensors, and industrial equipment.
• Coordinate with customer teams for seamless system implementation.
• Support assembly line integration and production deployment activities.

Customer Training & Technical Support

• Conduct training sessions for customer operators and maintenance teams.
• Provide post-deployment technical support and troubleshooting.
• Monitor deployed systems and ensure optimal performance.
• Address customer concerns and resolve technical issues promptly.

Maintenance & Service Management

• Support Annual Maintenance Contract (AMC) activities.
• Coordinate preventive and corrective maintenance schedules.
• Manage field service activities and issue resolution.
• Work with internal teams to improve system reliability and performance.

Documentation & Reporting

• Maintain deployment documentation, installation reports, and service records.
• Prepare customer handover documents and deployment sign-offs.
• Track deployment milestones and report project status.

Required Qualifications

• Diploma or Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Electronics Engineering, Mechatronics, Instrumentation, or a related field.
• 2–4 years of experience in deployment, installation, commissioning, or maintenance of industrial automation systems.
• Experience working with IoT, robotics, automation, or industrial equipment is preferred.

Technical Skills

• PLC Integration and Troubleshooting
• Camera and Vision System Integration
• Electro-Mechanical Systems
• Industrial Networking and Connectivity
• Technical Documentation & Reporting
• Basic Server and Database Understanding
• Computer System Validation

Core Competencies

• Strong problem-solving and analytical skills
• Customer-focused approach
• Excellent communication and interpersonal skills
• Ability to work independently in field environments
• Team collaboration and stakeholder management
• Ownership and accountability
• Adaptability and willingness to travel extensively

Key Performance Indicators (KPIs)

• Deployment completion within planned timelines
• System uptime of ≥ 98%
• Reduction in post-deployment issues and escalations
• Customer satisfaction score of ≥ 4.5/5
• Compliance with documentation and reporting standards
• Successful completion of AMC and maintenance activities

Why Join Eternal Robotics?

• Opportunity to work on cutting-edge AI, Robotics, and Automation technologies.
• Dynamic and innovation-driven work environment.
• Career growth opportunities in one of India's emerging robotics companies.
• Collaborative culture with cross-functional learning opportunities.