Dental Consultant (International Tele-consultation)

CureMeAbroad; Pune District; Remote; INR 900,000 - 1,400,000; Full time

Job summary

CureMeAbroad is seeking a dentist to conduct teleconsultations with international patients, review records, and guide them through treatment plans and pricing. You will present recommended clinics and ensure clear communication to help patients decide on the right plan.

The role combines clinical consultation with a consultative sales element, requiring comfort discussing costs and traveling for care, while maintaining high ethical and privacy standards.

Qualifications

• BDS with valid dental registration in India.
• Minimum years of clinical experience in general or multi-specialty dentistry.
• Strong command of English, spoken and written, with clear, warm communication.
• Comfort with video consultations and explaining clinical concepts to non-clinical people.
• Willingness to discuss pricing and recommend a clinic as part of the consultation.
• Strong working knowledge of restorative, implant and cosmetic dentistry.

Responsibilities

• Conduct video teleconsultations with international patients seeking dental treatment abroad (implants, full-mouth rehab, veneers, crowns, etc.).
• Review patient-submitted OPGs, X-rays, photos, and dental history, and assess case complexity.
• Draft a preliminary treatment plan and explain it in plain, reassuring language.
• Present estimated pricing, treatment packages and the recommended partner hospital or clinic.
• Handle patient questions and objections on cost, quality, safety, travel, duration of stay and aftercare.
• Follow up with undecided patients and help move them towards a confirmed booking.
• Coordinate with partner clinics on case feasibility, treatment timelines, and pricing queries.
• Work with patient coordination and sales teams for smooth handover after consultation.
• Document every consultation accurately in our in-house CRM.
• Maintain high standards of clinical ethics, patient confidentiality, and data privacy.
• Share feedback on common patient concerns and patterns to improve processes.

Skills

English proficiency

Video consultations

Patient communication

Restorative dentistry

Cosmetic dentistry

CRM tools

Education

BDS (MDS a plus)

Tools

CRM software

Job description

We are looking for a dentist who is as comfortable on a video call as they are in the chair. In this role, you will run teleconsultations with international patients, review their dental records, X-rays, and treatment goals, and give them a clear clinical opinion. You will then guide them through the treatment plan, the estimated cost, and the partner clinic we recommend, so they can make a confident decision.

This is a clinically credible, patient-facing role with a consultative sales element. If you enjoy explaining treatment options, building trust quickly and helping people say yes to the right plan, you will do well here.

Key Responsibilities

• Conduct video teleconsultations with international patients seeking dental treatment abroad (implants, full-mouth rehabilitation, veneers, crowns, smile makeovers, orthodontics, root canals, and more).
• Review patient-submitted OPGs, X-rays, photos, and dental history, and assess case complexity.
• Draft a preliminary treatment plan and explain it in plain, reassuring language.
• Present estimated pricing, treatment packages and the recommended partner hospital or clinic, explaining why it suits the patient's case, budget and travel plans.
• Handle patient questions and objections on cost, quality, safety, travel, duration of stay and aftercare, honestly and without pressure.
• Follow up with undecided patients and help move them towards a confirmed booking.
• Coordinate with partner clinics on case feasibility, treatment timelines, and pricing queries.
• Work closely with our patient coordination and sales teams to ensure a smooth handover after consultation.
• Document every consultation accurately in our in-house CRM.
• Maintain high standards of clinical ethics, patient confidentiality, and data privacy at all times.
• Share feedback on common patient concerns and case patterns to help us improve our process and content.

Who You Are:

Must have

• BDS (MDS is a plus) with a valid dental registration in India.
• Years of clinical experience in general or multi-specialty dentistry (to confirm).
• Strong command of English, spoken and written, with a clear, warm, and confident communication style.
• Comfort with video consultations and with explaining clinical concepts to non-clinical people.
• Willingness to discuss pricing and recommend a clinic as part of the consultation. You see this as part of helping the patient, not as a distraction from medicine.
• Strong working knowledge of restorative, implant, and cosmetic dentistry.
• Ability to work flexible hours to match patient time zones (US, UK, Australia, GCC and Europe).

Good to have

• Prior experience in teleconsultations, patient counseling, or treatment-plan sales at a dental chain or clinic.
• Experience with international patients or dental tourism.
• Additional languages (Arabic, German, or others).
• Familiarity with CRM tools and structured consultation workflows.

What Makes You Great in This Role

• You build trust within the first five minutes of a call.
• You are persuasive and never pushy. Patients leave the call feeling informed, not sold to.
• You are calm with anxious patients and patient with detailed questions.
• You are comfortable with targets and take ownership of conversion outcomes.
• You are organized and quick to follow up.