Delivery Operations Team Lead

Accenture in India; Bengaluru; Sur place; INR 1 500 000 - 2 100 000; Plein temps

Résumé du poste

Accenture in India is seeking a Delivery Operations Team Lead with 7–11 years of experience in retirement services. The role focuses on retirement planning, money-out processing, and ensuring accurate plan administration for U.S. retirement plans (DC/DB).

You will develop SOPs, map processes, capture exceptions, and guide a team in a fast-paced environment, with rotation shifts and client-facing interactions as needed.

Qualifications

• 7–11 years of experience in retirement services.
• Experience with U.S. retirement plans (DC/DB).
• Experience in money-out processing and RMDs.
• Ability to create SOPs and process maps.

Responsabilités

• Analyze and solve moderately complex retirement processing problems.
• Develop new solutions or adapt existing methods.
• Align with senior management strategy for team goals.
• Interact with supervisor and clients as needed.
• Lead small teams or work efforts on client projects.

Connaissances

Retirement Planning

Team Leadership

Process Improvement

Formation

BCom

Description du poste

Skill required: Retirement Solutions - Retirement Planning Services
Designation: Delivery Operations Team Lead
Qualifications: BCom
Years of Experience: 7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?

• Up to 7 years of functional expertise in U.S. retirement plans, including both Defined Contribution (DC) and Defined Benefit (DB) schemes.
• In-depth experience in Money Out processing, strong understanding of RMDs, withdrawals, rollovers, hardship distributions, and involuntary distributions.
• Hands on with developing process documentation (SOP), capturing exceptions, process flow, process maps, and NIGO rules.
• Retirement solution is a comprehensive process to understand how much money you will need when you retire Retirement solution also helps you identify the best
• Covers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor institutional client onboarding management, participant enrollment management, sponsor and member servicing & reporting.
• Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for?
• Primary skill - Retirement Planning Services - P3 Roles and Responsibilities:
• In this role you are required to do analysis and solving of moderately complex problems.
• May create new solutions, leveraging and, where needed, adapting existing methods and procedures.
• The person would require understanding of the strategic direction set by senior management as it relates to team goals.
• Primary upward interaction is with direct supervisor.
• May interact with peers and or management levels at a client and or within Accenture.
• Guidance would be provided when determining methods and procedures on new assignments.
• Decisions made by you will often impact the team in which they reside.
• Individual would manage small teams and or work efforts (if in an individual contributor role) at a client or within Accenture.
• Please note that this role may require you to work in rotational shifts