Delivery Manager – US Staffing

BCforward; Hyderabad; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

BCforward in Hyderabad seeks an experienced Delivery Manager for US Staffing to lead a team of recruiters and oversee end-to-end recruitment for client requisitions.

This role focuses on strategy, delivery quality, stakeholder management, and process improvement. With 10+ years in US staffing and a proven leadership record, you will drive performance, optimize operations, monitor KPIs, and ensure timely fills for key accounts.

Qualifications

• 10+ years in US Staffing
• Minimum 3 years in Delivery Lead/Manager role
• Strong leadership and team management
• Excellent communication and negotiation skills
• Proficient with ATS and related tools

Responsibilities

• Leading, mentoring, and guiding a team of recruiters.
• Developing and executing recruitment strategies to meet client needs and timelines.
• Building and maintaining strong client relationships with key stakeholders.
• Tracking KPIs and reporting delivery metrics to senior management.
• Collaborating with sales and account teams to align recruitment with business goals.
• Optimizing recruitment processes to improve efficiency and quality of hires.
• Staying updated on industry trends and ensuring compliant delivery.

Skills

Team Leadership

Recruitment Strategy

Client Relationships

ATS Proficiency

Communication

Stakeholder Mgmt

Data Driven

IT Staffing

Negotiation

Job description

Job Description: Delivery Manager - US Staffing

Job Summary:

The Delivery Manager is responsible for overseeing the success of full life cycle recruitment for requisitions generated by the Business Development or from existing client. They are also responsible for forging collaborative and credible relationships with business leaders and hiring managers. This role focuses on team leadership, process optimization, and achieving recruitment targets while ensuring high-quality service delivery. This position is based in Hyderabad location and reports to the Associate Director.

Key Responsibilities:

Team Leadership:

• Leading, mentoring, and guiding a team of recruiters.
• Setting performance goals and monitoring team performance.
• Providing training and support to team members.
• Fostering a collaborative and high-performing team environment.

Recruitment Strategy & Delivery:

• Developing and executing recruitment strategies to meet client needs.
• Managing the full recruitment lifecycle, from sourcing to placement.
• Optimizing recruitment processes for efficiency and quality.
• Ensuring compliance with relevant laws and regulations.

Client Relationship Management:

• Building and maintaining strong relationships with clients.
• Understanding client requirements and translating them into recruitment strategies.
• Providing regular updates on recruitment progress to clients.

Performance Management & Reporting:

• Tracking key performance indicators (KPIs) related to recruitment and delivery.
• Analyzing performance data and identifying areas for improvement.
• Reporting on team performance and delivery metrics to senior management.

Stakeholder Management:

• Collaborating with sales and account management teams.
• Working with sourcing and research specialists to optimize delivery strategies.

Operational Efficiency:

• Optimizing the recruitment process to enhance operational efficiency.
• Streamlining internal processes to improve response time and service delivery.

Other Responsibilities:

• Staying updated on industry trends and best practices in recruitment.
• Managing budgets and resources related to recruitment.
• Identifying and resolving any issues that may impact service delivery.

Required Skills and Experience:

• 10+ years of experience in US Staffing Industry with at least 3+ years in a Delivery Lead or Manager role
• Proven leadership and team management skills.
• Strong understanding of the recruitment lifecycle and best practices.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in applicant tracking systems (ATS) and other relevant tools.
• Ability to build and maintain strong client relationships.
• Strong problem-solving and decision-making skills.
• Data driven approach to managing team’s performance
• Results-oriented with a focus on achieving targets and deadlines.
• Knowledge of the IT industry and relevant market trends (for IT staffing roles).