Walk-in | Director Staffing

Itsyntax; Hyderabad; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Itsyntax in Hyderabad, India, seeks a Director of US Staffing to lead and scale our US staffing operations. This role drives growth, oversees recruiting teams, and builds client/vendor relationships while ensuring revenue and profitability targets are hit.

The ideal candidate has deep US IT staffing experience, Direct Client partnerships, MSP/VMS familiarity, and leadership skills to guide bench sales, recruiting, and business development activities.

Qualifications

• 10+ years in US IT Staffing with leadership experience.
• Experience managing large US staffing/recruitment teams.
• Strong knowledge of C2C, W2, Contract-to-Hire and Direct Hire.
• Experience with Direct Clients, MSP/VMS and vendors.

Responsibilities

• Lead the overall US staffing and recruitment operations.
• Develop strategies to increase placements and staffing revenue.
• Establish monthly, quarterly, and annual staffing targets.
• Monitor team performance and drive achievement of goals.
• Identify market trends and high-demand technologies.
• Build scalable processes for recruiting, sales, bench marketing and delivery.

Skills

US IT Staffing

Leadership

Team Management

Business Development

Client Relationships

Negotiation

Direct Clients

MSP/VMS

C2C/W2/Contract

Bench Sales

ATS/CRM/VMS

Education

Bachelor's degree in Business Administration, IT, or related field

Tools

ATS/CRM/VMS

Job description

Job Description Director US Staffing

Department: US Staffing / Recruitment

Location: Hyderabad, India

Employment Type: Full-Time

Shift: US Shift / Night Shift

Position Overview:

We are looking for an experienced and highly motivated Director US Staffing to lead and scale our US staffing operations. The Director will be responsible for driving business growth, managing staffing and recruiting teams, developing client and vendor relationships, improving consultant placements, and achieving revenue and profitability targets.

The ideal candidate should have strong experience in US IT Staffing, Direct Clients, MSP/VMS, C2C, W2, Contract, Contract-to-Hire, Bench Sales, Recruiting, and Business Development, along with proven leadership and team-management skills.

Key Responsibilities

• 1. US Staffing Leadership
  
  
  
  1. Lead the overall US staffing and recruitment operations.
  
  
  2. Develop and execute strategies to increase consultant placements and staffing revenue.
  
  
  3. Establish monthly, quarterly, and annual staffing targets.
  
  
  4. Monitor team performance and ensure achievement of business goals.
  
  
  5. Identify market trends, high-demand technologies, and new staffing opportunities.
  
  
  6. Build scalable processes for recruiting, sales, bench marketing, and delivery.
  
  
  
  


• 2. Business Development & Client Management
  
  
  
  1. Develop and maintain relationships with direct clients, implementation partners, prime vendors, MSPs, and staffing partners.
  
  
  2. Identify and acquire new clients and strategic accounts.
  
  
  3. Drive new business through cold calling, networking, referrals, LinkedIn, email campaigns, and industry relationships.
  
  
  4. Negotiate contracts, rates, margins, and terms with clients and vendors.
  
  
  5. Develop long-term strategic partnerships with key accounts.
  
  
  6. Manage escalations and ensure high levels of client satisfaction.
  
  
  
  


• 3. Recruiting & Delivery
  
  
  
  1. Oversee the US IT recruiting team and ensure timely fulfillment of requirements.
  
  
  2. Establish recruiting KPIs for submissions, interviews, offers, and placements.
  
  
  3. Improve the submission-to-interview and interview-to-placement ratios.
  
  
  4. Ensure recruiters understand job requirements and submit qualified candidates.
  
  
  5. Monitor recruiter productivity and identify performance gaps.
  
  
  6. Implement training and coaching programs for recruiters.
  
  
  
  


• 4. Bench Sales & Consultant Marketing
  
  
  
  1. Oversee the marketing of consultants on C2C, W2, and other appropriate staffing arrangements.
  
  
  2. Develop strategies to reduce bench time and improve consultant utilization.
  
  
  3. Monitor consultant availability, skills, location preferences, work authorization, and project timelines.
  
  
  4. Establish effective vendor-marketing strategies and submission processes.
  
  
  5. Track submissions, vendor responses, interviews, and placements.
  
  
  6. Ensure consultant profiles and marketing materials are accurate and market-ready.
  
  
  
  


• 5. Team Management
  
  
  
  1. Manage and mentor US recruiters, Bench Sales Recruiters, Account Managers, Business Development Managers, and staffing leads.
  
  
  2. Set individual and team-level KPIs.
  
  
  3. Conduct regular performance reviews and staffing meetings.
  
  
  4. Identify high performers and develop future leaders.
  
  
  5. Address performance issues and implement corrective action plans where required.
  
  
  6. Create a performance-driven and collaborative team culture.
  
  
  
  


• 6. Revenue & Profitability
  
  
  
  1. Own staffing revenue and gross-margin targets.
  
  
  2. Monitor billing rates, pay rates, margins, and overall account profitability.
  
  
  3. Analyze business performance and implement strategies to improve margins.
  
  
  4. Prepare regular revenue and staffing performance reports for senior management.
  
  
  5. Identify opportunities for expanding existing accounts.
  
  
  
  


• 7. Compliance & Process Management
  
  
  
  1. Ensure staffing operations follow applicable employment, contractual, and client requirements.
  
  
  2. Establish proper documentation and approval processes.
  
  
  3. Work closely with HR, Immigration, Finance, Legal, and Operations teams.
  
  
  4. Ensure accurate tracking of contracts, timesheets, onboarding, and consultant documentation.
  
  
  5. Maintain appropriate confidentiality and data-handling practices.
  
  
  
  

Required Skills & Experience

• 10+ years of experience in US IT Staffing, with significant leadership experience.


• Strong understanding of the US staffing and recruitment industry.


• Experience managing large US staffing/recruitment teams.


• Strong knowledge of C2C, W2, Contract, Contract-to-Hire, and Direct Hire staffing models.


• Experience with Direct Clients, MSP/VMS, Prime Vendors, Implementation Partners, and Tier-1 Vendors.


• Proven experience in business development and account management.


• Strong understanding of US IT technologies and hiring trends.


• Experience with staffing metrics, KPIs, revenue, margins, and forecasting.


• Excellent negotiation and relationship-management skills.


• Strong communication, presentation, and leadership skills.


• Ability to work effectively during US business hours.

Preferred Experience

• Existing relationships with US clients, MSPs, vendors, and implementation partners.


• Experience building and scaling a US staffing organization.


• Experience managing multiple business units such as Recruiting, Bench Sales, BDM, and Delivery.


• Strong knowledge of ATS/CRM/VMS platforms.


• Experience developing staffing strategies for emerging technologies such as Data Engineering, Cloud, AI/ML, DevOps, Cybersecurity, SAP, Salesforce, and Full Stack Development.

Key Performance Indicators (KPIs)

• Monthly and annual staffing revenue


• Gross margin / profitability


• Number of new clients acquired


• Number of active client accounts


• Consultant placements


• Bench-to-project conversion rate


• Submission-to-interview ratio


• Interview-to-placement ratio


• Recruiter productivity


• Requirement fulfillment rate


• Consultant utilization


• Client retention


• Vendor relationship growth

Education

Bachelor's degree in Business Administration, Human Resources, Information Technology, or a related field preferred.

Ideal Candidate

The ideal candidate is a strategic US Staffing leader who can manage both business growth and day-to-day staffing operations. The person should be comfortable working with senior clients and vendors while also driving recruiter and sales teams toward measurable placement and revenue targets