Dealer Development Manager

Nia Ev Motors Pune; Khed Shivapur; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Nia Ev Motors Pune is seeking a senior professional to lead dealer network expansion for EV scooters. You will identify new dealer locations, negotiate terms, and drive activation of showrooms, with a focus on CRM-driven customer experience and sales efficiency.

The role involves building and managing a high-performing dealer ecosystem, setting monthly/quarterly targets, and coordinating marketing activities to grow market share in India. Prior EV/auto experience is preferred.

Qualifications

• 8–10 years in CRM, customer experience, or dealership operations.
• Experience in automotive/EV sales preferred.
• Strong lead management and customer lifecycle understanding.

Responsibilities

• Identify potential locations and appoint new EV scooter dealers.
• Negotiate dealer margins and commercial terms.
• Ensure timely opening and activation of showrooms.
• Develop and monitor dealer sales targets.
• Coordinate with dealers for roadshows and campaigns.
• Provide regular MIS reports and sales forecasts.
• Train dealer sales teams on EV features and financing.

Skills

CRM

Customer experience

Lead management

Sales funnel

Test-drive management

Customer retention

Education

BBA/MBA (Marketing)

Automobile Management

Tools

CRM software

Job description

Role & responsibilities

• Identify potential locations and appoint new EV scooter dealers/dealership partners.
• Conduct market surveys to identify high-potential cities, towns, and territories for network expansion.
• Generate leads for prospective dealers through market visits, references, competitor mapping, and business networks.
• Evaluate dealer candidates based on:
  • Financial capability
  • Business experience
  • Market reputation
  • Location potential
  • Investment capacity
  • Showroom/workshop infrastructure
  • Manpower availability
• Negotiate and finalize dealer margins, commercial terms, targets, investment requirements, and agreements.
• Ensure timely opening and activation of EV scooter dealerships/showrooms.
• Guide dealers regarding showroom layout, branding, product display, test-drive area, charging facilities, and workshop requirements.
• Develop the dealer network according to company territory and market-coverage plans.
• Set and monitor monthly and quarterly dealer sales targets.
• Track dealer performance and prepare dealer-wise action plans to improve sales.
• Monitor key metrics such as enquiries, leads, test drives, bookings, retail sales, cancellations, stock, and ageing inventory.
• Improve dealer profitability through better sales planning, inventory management, financing options, accessories, and other revenue opportunities.
• Coordinate with dealers to organize roadshows, EV awareness camps, test-ride events, exhibitions, corporate activities, and local marketing campaigns.
• Study competitor EV scooter models, pricing, offers, dealer networks, customer feedback, and market strategies.
• Ensure adequate availability of vehicles, spare parts, accessories, and service support at dealerships.
• Coordinate with the service team to establish and maintain EV scooter service centres and trained technicians.
• Ensure dealers have appropriate charging infrastructure and basic EV technical support.
• Train and develop dealer sales teams on product features, EV technology, battery, range, charging, warranty, finance, and customer handling.
• Maintain strong relationships with dealers and resolve commercial, operational, sales, and service-related issues.
• Conduct regular dealer performance reviews and business meetings.
• Ensure compliance with company policies, dealership standards, documentation, and applicable EV/automotive regulations.
• Provide regular MIS reports, market intelligence, dealer expansion plans, and sales forecasts to management.

Preferred candidate profile

• Graduate in BBA/MBA (Marketing), Automobile Management, Sales & Marketing, or a related field.
• 8 to 10 years of experience in CRM, customer experience, automobile sales, dealership operations, or related industries.
• Experience in the automotive/EV industry is preferred.
• Strong understanding of lead management, customer lifecycle, sales funnel, test-drive management, and customer retention.

• Good understanding of EV products, charging infrastructure, battery technology, range, warranty, and after-sales service is an advantage.

• Leadership and team-management skills are preferred for a managerial position.