D2C specialist

Navneet Education; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Navneet Education is seeking a results-driven e-commerce professional to manage Navneets D2C store, drive product launches, and coordinate with marketing for SEO and campaigns. You will focus on improving conversions, customer journeys, and retention through data-driven strategies.

The role requires hands-on Shopify expertise, strong analytical and stakeholder management skills, and the ability to train the customer service team. Mumbai-based role with a focus on growth and revenue.

Qualifications

• Experience managing or scaling a D2C e-commerce website.
• Hands-on experience using Shopify as a business platform.
• Understanding of website merchandising, CRO, CRM, and digital marketing.
• Strong analytical, communication, and stakeholder management skills.

Responsibilities

• Manage website merchandising, product launches, collections, and promotional campaigns on Navneets D2C store.
• Coordinate with marketing and agency partners to drive traffic through SEO and digital marketing initiatives.
• Improve website conversion, customer journey, and retention through data-driven initiatives.
• Track website performance and recommend actions to improve revenue, conversion, and Average Order Value (AOV).
• Supervise and train Customer service Executive.

Skills

Analytical skills

Communication skills

Stakeholder management

Tools

Shopify

SEO

CRM tools

Job description

Role & responsibilities

• Manage website merchandising, product launches, collections, and promotional campaigns on Navneets D2C store.
• Coordinate with marketing and agency partners to drive traffic through SEO and digital marketing initiatives.
• Improve website conversion, customer journey, and retention through data-driven initiatives.
• Track website performance and recommend actions to improve revenue, conversion, and Average Order Value (AOV).
• Supervise and train Customer service Executive.

Preferred candidate profile

• 24 years of experience managing or scaling a D2C e-commerce website.
• Hands-on experience using Shopify as a business platform.
• Understanding of website merchandising, CRO, CRM, and digital marketing.
• Strong analytical, communication, and stakeholder management skills.