Zscaler Engineer

Persistent Systems Limited; Mumbai; Hybrid; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Hybrid work

Long service awards

Education sponsorship

Mediclaim insurance

Job summary

Persistent Systems Limited seeks a Zscaler Engineer in Mumbai to manage and optimize Zscaler security platforms, ensuring secure internet access and data protection for enterprise users.

The ideal candidate has 5–8 years of network security experience, hands-on ZIA/ZPA, and strong analytical skills. The role supports hybrid work arrangements with a focus on security governance and incident response.

Qualifications

• Bachelor's degree or equivalent in CS/IT or related field.
• Hands-on experience with Zscaler ZIA and ZPA.
• Strong knowledge of URL filtering, SSL inspection, DNS security.
• CCNA Security, Security+ or AZ-500 certifications desirable.

Responsibilities

• Configure and manage ZIA.
• Create and maintain security policies and application controls.
• Manage cloud proxy configurations and VPN replacement initiatives.
• Troubleshoot user connectivity and authentication issues.
• Analyze logs and security events.
• Prepare operational reports and dashboards.

Skills

Zscaler

Network security

Troubleshooting

Analytical skills

Education

Bachelor's degree in CS/IT

CCNA Security

Security+

AZ-500

Tools

ZIA

ZPA

Azure AD/Entra ID

LDAP/SAML/OAuth

Job description

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

We are seeking a skilled Zscaler Engineer to manage, support, and optimize our Zscaler security platforms. This role is crucial for ensuring secure internet access, application access, and data protection for our enterprise users. The ideal candidate will have a strong background in network security and hands-on experience with Zscaler solutions.

• Role: Zscaler Engineer
• Experience: Between 5 to 8 Years
• Job Type: Full Time Employment

What You'll Do:

• Configure and manage Zscaler Internet Access (ZIA).
• Create and maintain security policies, URL filtering, SSL inspection, and application controls.
• Manage cloud proxy configurations and VPN replacement initiatives. Operations &
• Support
• Troubleshoot user connectivity and authentication issues.
• Analyze logs and security events.
• Support incident investigation and remediation.
• Perform health checks and platform monitoring. Security Governance
• Implement web security and access control policies.
• Support DLP, CASB, Cloud Security, and Zero Trust initiatives.
• Ensure compliance with enterprise security standards. Implementation & Projects
• Participate in onboarding applications and business units to Zscaler.
• Assist with integration of identity providers such as Azure AD/Entra ID, Okta, and LDAP.
• Support migration from traditional VPN solutions to ZPA. Reporting & Documentation
• Prepare operational reports and dashboards.
• Maintain SOPs, architecture diagrams, and technical documents.

Expertise You'll Bring:

• 4-7 years of experience in Network Security, Proxy Security, Secure Web Gateway (SWG), VPN, or Cloud Security technologies.
• Hands-on experience with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).
• Strong understanding of URL Filtering, SSL Inspection, and DNS Security.
• Familiarity with SAML, OAuth, and MFA.
• Proficient in TCP/IP, DNS, and HTTP/HTTPS protocols.
• Experience with Microsoft Entra ID / Azure AD.
• Knowledge of SIEM Integration.
• CCNA Security certification.
• Security+ certification.
• AZ-500 certification.
• Strong analytical and troubleshooting skills.
• Customer-focused approach with excellent communication and documentation skills.
• Ability to work in rotational/on-call support if required.
• Team collaboration and ownership mindset.
• Key Deliverables Zscaler policy implementation and maintenance.
• Incident resolution and RCA reports.
• Security compliance adherence.
• Platform health monitoring reports.
• Application onboarding support.
• Educational background: Bachelor's degree in a relevant discipline or equivalent practical experience.
• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”