Customer Support, Sales,Collection Executive

wroots global pvt ltd; Bangalore Rural; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Performance-based incentives

Job summary

wroots global pvt ltd in Bangalore is seeking Sales, Customer Support & Collections Executives to handle customer inquiries, promote products and secure timely payments. This is a day-shift, on-site role at Bommanahalli & Tin Factory.

Ideal candidates hold a graduate degree with 6 months+ experience, strong English and Hindi (or 2 South languages), basic MS Office/CRM skills, and a client‑facing mindset with a drive to meet daily targets.

Qualifications

• Graduate (any stream) with at least 6 months experience.
• Good communication in English and Hindi, and English plus two South languages.
• Experience in sales, customer support, or collections is an advantage.

Responsibilities

• Handle inbound and outbound customer interactions.
• Explain products/services to customers and assist them in the sales process.
• Follow up with customers for payments and ensure timely collections.
• Resolve customer complaints with timely, accurate solutions.
• Maintain accurate records of sales and collections.
• Collaborate with team to meet daily/weekly/monthly targets.
• Build and maintain positive relationships with customers.

Skills

Sales

Customer Support

Collections

Education

Graduate degree

Tools

MS Office

CRM tools

Job description

Job Title

Sales Customer Support Collection Executive

Job Type

Full-time (Day Shift)

Location

Bommanahalli & Tin Factory, Bangalore

Job Description

We are looking for energetic and customer-focused individuals to join our team as Sales, Customer Support & Collection Executives. The role involves handling customer queries, promoting products/services, and ensuring timely collections while maintaining excellent customer relationships.

Key Responsibilities

• Handle inbound and outbound customer s in a professional manner.
• Explain product/services to customers and assist them in the sales process.
• Follow up with customers for payments and ensure timely collections.
• Resolve customer complaints and provide accurate solutions within timelines.
• Maintain proper records of s, sales, and collections.
• Work closely with the team to achieve daily/weekly/monthly targets.
• Build and maintain positive relationships with customers.

Requirements

• Minimum qualification: Graduate (any stream).
• Minimum 6 months experience is mandatory.
• Good communication skills in English+ Hindi, English+ any 2 south languages
• Prior experience in sales, customer support, or collections is an advantage.
• Basic computer knowledge (MS Office, CRM tools).

Work Details

• Shift: Day shift only
• Location: Bommanahalli & Tin Factory, Bangalore
• Incentives: Performance-based