Customer Support Lead - Hindi Speaking

Hinduja Tech Limited; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Hinduja Tech Limited in Chennai seeks a Customer Support Lead (Hindi Speaking) to guide a dedicated support team across voice, email, and ticket-based channels. The role emphasizes driving team performance, ensuring customer satisfaction, and managing escalations with strong reporting and process improvements.

The ideal candidate will have 4.5 to 5 years of experience and a general qualification of any degree.

Qualifications

• Lead and mentor the customer support team to deliver quality service.
• Experience of 4.5 to 5 years is preferred.
• Qualification: Any Degree.

Responsibilities

• Lead and mentor the customer support team to deliver quality service.
• Handle escalations and drive performance through reporting and process improvements.

Skills

Team leadership

Customer support

Education

Any degree

Job description

Customer Support Lead - Hindi Speaking

Job Title: Customer Support Lead - Hindi Speaking

Qualification: Any Degree

Experience: 4.5 to 5 Years

Job Post Date: 26/10/2026

Job Expiry Date: No Expiry

Location: Chennai, Chennai- Ennore

Job Description:

• We are seeking an experienced Customer Support Team Leadto manage and guide a customer support team handling voice, email, and ticket-based support. The ideal candidate willbe responsible fordriving team performance, ensuring customer satisfaction, managing escalations, andmaintainingoperational excellence through effective reporting and process improvements.