Customer Support Intern

Proziod Analytics Pvt. Ltd.; Bengaluru; On-site; INR 134,000 - 201,000; Part time

Job summary

Proziod Analytics Pvt. Ltd. is seeking enthusiastic Customer Support Interns to join the team in a hybrid setup.

The role requires handling calls, chats, and emails, understanding queries, and providing clear, professional responses. You will maintain accurate records and collaborate with internal teams to ensure a positive customer experience. Freshers are welcome to apply, and strong verbal and written communication in English is essential.

Qualifications

• Strong verbal and written communication skills.
• Ability to document and record interactions clearly.
• Comfort communicating with customers via calls, chats, and emails.

Responsibilities

• Handle customer interactions through calls, chats, and emails.
• Understand customer queries and provide clear and professional responses.
• Maintain accurate customer documentation and records.
• Communicate effectively with customers and internal teams.
• Follow company processes and guidelines while handling requests.
• Ensure a professional and positive customer experience.

Skills

Verbal communication

Written communication

Documentation

English proficiency

Interpersonal skills

Freshers welcome

Job description

Customer Support Intern at Proziod Analytics

Proziod Analytics Pvt. Ltd. is looking for enthusiastic and customer-focused individuals to join our team as Customer Support Interns.

Hybrid

• Handle customer interactions through calls, chats, and emails.
• Understand customer queries and provide clear and professional responses.
• Maintain accurate customer documentation and records.
• Communicate effectively with customers and internal teams.
• Follow company processes and guidelines while handling customer requests.
• Ensure a professional and positive customer experience.
• Good verbal and written communication skills.
• Good documentation and record-keeping skills.
• Proficiency in English.
• Willingness to handle calls, chats, and emails.
• Basic computer skills and willingness to learn.
• Positive attitude and good interpersonal skills.
• Freshers are welcome to apply.

Who Can Apply?

Freshers and candidates who are enthusiastic about starting their career in Customer Support and are comfortable communicating with customers through calls, chats, and emails.