Customer Service Intern

Qurinomsolutions; Hyderabad; On-site; INR 167,400 - 279,000; Full time

Job summary

Qurinom Solutions in Hyderabad is seeking a motivated Customer Service Intern to join our team. This internship offers hands-on experience in customer support, communication, and problem-solving within a dynamic professional environment.

You will respond to inquiries via phone, email, chat or other channels; provide product information; resolve issues promptly or escalate as needed; and collaborate with internal teams to improve the customer experience.

Qualifications

• Bachelor's degree in any discipline (Graduate).
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Proficient in MS Office, email, and internet tools.
• Ability to work effectively in a team environment.
• Positive attitude, willingness to learn, and customer-centric mindset.
• Prior internship or customer service experience is an added advantage but not mandatory.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or other communication channels.
• Assist customers by providing accurate information about products and services.
• Resolve customer issues promptly or elevate them to the appropriate team when necessary.
• Maintain accurate records of customer interactions and support requests.
• Follow up with customers to ensure timely resolution of their concerns.
• Collaborate with internal teams to improve the overall customer experience.
• Support day‑to‑day customer service operations and administrative tasks.
• Adhere to company policies and maintain high standards of professionalism.

Skills

Communication skills

Interpersonal skills

Teamwork

Customer focus

Willingness to learn

Education

Bachelor's degree (Graduate)

Tools

MS Office

Email tools

Job description

We are looking for a motivated and customer-focused Customer Service Intern to join our team in Hyderabad. This internship offers an excellent opportunity to gain hands‑on experience in customer support, communication, and problem‑solving while working in a dynamic professional environment.

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or other communication channels.
• Assist customers by providing accurate information about products and services.
• Resolve customer issues promptly or elevate them to the appropriate team when necessary.
• Maintain accurate records of customer interactions and support requests.
• Follow up with customers to ensure timely resolution of their concerns.
• Collaborate with internal teams to improve the overall customer experience.
• Support day‑to‑day customer service operations and administrative tasks.
• Adhere to company policies and maintain high standards of professionalism.

Qualifications

• Bachelor's degree in any discipline (Graduate).
• Excellent verbal and written communication skills.
• Strong interpersonal and problem‑solving abilities.
• Proficient in computer applications, including MS Office, email, and internet‑based tools.
• Ability to work effectively in a team environment.
• Positive attitude, willingness to learn, and customer‑centric mindset.
• Prior internship or customer service experience is an added advantage but not mandatory.

About Us:

Qurinom Solutions is a product‑focused technology company dedicated to developing innovative solutions to real‑world market challenges. By addressing pressing business problems with cutting‑edge technologies, we create scalable, high‑impact products that deliver measurable value to clients.

Headquartered in Singapore, with a global presence across India, Indonesia, and South Africa, we combine deep domain expertise with agile development practices to build next‑generation products. Our technology portfolio spans Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Cloud Solutions, VR/AR, IoT, Embedded Systems, and more.

Key Highlights

• Product‑driven company solving real market problems with innovative solutions.
• Global presence with headquarters in Singapore and operations across Asia and Africa.
• Expertise across emerging technologies, including AI, ML, NLP, IoT, and Cloud.
• Emphasis on precision, scalability, and measurable business impact.

Skills

Excellent verbal and written communication skills, Proficient in computer applications, including MS Office, email, and internet‑based tools.