Customer Support Executives/ Female/under 3.6 LPA

N Human Resources & Management Systems; Thane; On-site; INR 279,000 - 334,800; Full time

Job summary

N Human Resources & Management Systems in Thane is seeking a Female Customer Support Executive to join our team. The role requires 1–3 years of experience in customer support, strong English, Hindi and Marathi communication, and proficiency with MS Excel and CRM tools.

You will handle queries via phone, email, and WhatsApp, maintain accurate records in the CRM, coordinate with internal teams to resolve issues, and ensure high levels of customer satisfaction.

Qualifications

• Female candidates only
• 1–3 years of experience in Customer Support, Customer Service, or Client Coordination
• Excellent communication skills in English, Hindi and Marathi
• Good knowledge of MS Excel and CRM tools
• Strong problem-solving and customer handling skills
• Ability to coordinate with internal teams and ensure timely resolution of customer queries

Responsibilities

• Handle customer queries via phone, email, and WhatsApp
• Resolve customer issues promptly and professionally
• Maintain accurate customer records and update CRM
• Coordinate with internal teams for issue resolution
• Ensure high levels of customer satisfaction
• Prepare basic reports and follow up on pending requests

Skills

English communication

Hindi communication

Marathi communication

MS Excel

CRM tools

Customer handling

Problem solving

Coordination with teams

Tools

MS Excel

CRM tools

Job description

Hiring: Customer Support Executive (Female) – Thane

We're looking for a Customer Support Executive to join our team in Thane.

Location: Thane

Salary: ₹25,000 – ₹30,000 per month

Eligibility:

• Female candidates only
• 1–3 years of experience in Customer Support, Customer Service, or Client Coordination
• Excellent communication skills in English, Hindi and Marathi
• Good knowledge of MS Excel and CRM tools
• Strong problem‑solving and customer handling skills
• Ability to coordinate with internal teams and ensure timely resolution of customer queries

Key Responsibilities:

• Handle customer queries via phone, email, and WhatsApp
• Resolve customer issues promptly and professionally
• Maintain accurate customer records and update CRM
• Coordinate with internal teams for issue resolution
• Ensure high levels of customer satisfaction
• Prepare basic reports and follow up on pending requests

Interested? Send your updated resume to: [e-mail]

• Job Title: Customer Support Executive – Thane
• Current CTC
• Expected CTC
• Notice Period
• Current Location