Customer Support Executive Non voice process-Chennai

TP; Chennai; On-site; INR 213,000 - 255,000; Full time

Benefits offered by this job

One-way cab facility for late shifts

Walk-in location

Job summary

Teleperformance is hiring for a Customer Support role at Ambattur, Chennai. The position is work from office with day rotational shifts from 7AM to 12AM, offering exposure to telecom customer interactions via email, chat and web chat. Freshers with Hindi ability are welcome, while English/Tamil speakers may have limitations.

Salary starts at 21k CTC plus 17.5k take-home, with cab facility after late shifts. Walk-in at Ambit IT Park, Ambattur, Chennai.

Qualifications

• Typing speed and accuracy required.
• Basic knowledge of telecom processes.
• Freshers with Hindi language ability welcome.

Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.

Skills

Typing skills

Telecom process knowledge

Hindi language

Education

Any Degree

Job description

Job description

Greetings from Teleperformance!!!

Note: This is work from office

Process: Web chat into Telecom process

Role: Customer Support

Shift: 7AM-12AM (Day Rotational Shift any 9 hours)

Location: Ambit IT Park, Ambattur Chennai.

Eligibility to apply:

Minimum 1 year of experience is Mandatory into Customer support/ Non voice /Voice)

Qualification: Any Degree (UG & PG both can apply)

• Should have basic knowledge about telecom process.
• Should have typing skill.

Note: Freshers with Hindi to read, write and understand can only apply.

Note: Freshers with English & Tamil please don't apply.

Roles and Responsibilities

• Handle customer queries via email, chat, and web chat platforms.
• Provide timely and effective solutions to customers' issues.
• Hindi with English Chat support.

Salary: 21k CTC and 17.5k TH

One-way cab facility for employees whose shifts end between 10:00 PM and 12:00 AM.

Walk-In Location: 82/30, AMBIT IT PARK Ambattur Industrial Estate 2nd Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

Walk In - Monday to Friday Morning 11AM to 3PM.

Exclude Govt Holidays