Customer Support Executive-Logistics /Dispatch , MNC , Pune Wagholi

HR Innovation Group; Kesnand; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Provident fund

Job summary

HR Innovation Group in Pune Wagholi Kesnand is seeking a Customer Support Executive with 3-5 years of experience. The role focuses on order dispatch coordination, portal PIN management, ERP invoice handling, and logistics support.

You will liaise with customers, resolve issues, and assist with payments and agreements to ensure smooth operations. Graduation or diploma is required, and the position is based in Pune.

Qualifications

• Graduation or diploma required.
• 3-5 years in customer support or related roles.
• Experience with ERP systems and order management.
• Strong communication and problem-solving abilities.

Responsibilities

• Coordinate customer order dispatch processes.
• Manage customer portal PINs and access.
• Handle ERP invoice processing and tracking.
• Coordinate store logistics and shipping.
• Prepare sales closing reports.
• Communicate with customers and resolve issues.
• Follow up on payments and agreements.

Skills

Customer service

Communication skills

ERP software

Issue resolution

Education

Graduation/Diploma/BE

Job description

JOB OPPORTUNITY - CUSTOMER SUPPORT EXECUTIVE

Company Location : Pune Wagholi Kesnand Pune
Education: Any Graduation / Diploma / BE
Experience: 3-5 Years
Contact - 9356395439

Key Roles & Responsibilities

• 1.Customer Order Dispatch Coordination
• 2.Customer Portal PIN Management
• 3. ERP Invoice Management
• 4.Store Logistics Coordination
• 5.Sales Closing Reporting
• 6.Customer Communication & Issue Resolution
• 7.Payment amp; Agreement Follow

Perks and benefits

• Provident fund