Customer Support Executive International voice

24 7 ai; Bengaluru; On-site; INR 212,000 - 335,000; Full time

Benefits offered by this job

Two-way Cab Facility

Life and Medical Insurance

Cafeteria

Gym

Sports Arena

Amphitheatre

Theme-based Breakout Zones

Job summary

24 7 ai in Bengaluru, India, is hiring for International US Process Customer Support agents. You will assist US-based customers, provide support, and ensure high-quality service, whether you are an experienced professional or a fresher.

Roles involve handling voice support, resolving issues promptly, updating records, and collaborating with internal teams to ensure seamless service delivery, with rotational and night shifts as part of US hours.

Qualifications

• 12th standard or graduate candidates can apply.
• Both experienced candidates and freshers are welcome to apply.
• Excellent verbal and written communication skills in English.
• Resolving customer issues in a timely and efficient manner.
• Ability to handle customer queries confidently and professionally.
• Willingness to work in rotational and night shifts (US shift hours).

Responsibilities

• Provide exceptional customer service through voice support.
• Resolving customer issues in a timely and efficient manner.
• Ensure customer satisfaction by delivering clear, accurate, and helpful information.
• Maintain and update customer records as required.
• Collaborate with internal teams to ensure seamless service delivery.

Skills

Verbal communication

Written communication

English proficiency

Customer query handling

Night shift readiness

Education

12th/Graduate

Job description

Job Description

We are looking for dedicated and enthusiastic individuals to join our International US Process as Customer Support agents. The successful candidates will be responsible for assisting US-based customers, providing support, and ensuring high-quality service. Whether you have prior experience or are a fresher, we encourage you to apply! Immediate joiners are preferred!

Key Responsibilities

• Provide exceptional customer service through voice, support.
• Resolving customer issues in a timely and efficient manner.
• Ensure customer satisfaction by delivering clear, accurate, and helpful information.
• Maintain and update customer records as required.
• Collaborate with internal teams to ensure seamless service delivery.

Required Qualifications

• 12th Standard, or Graduate candidates can apply.
• Both experienced candidates and freshers are welcome to apply.
• Excellent Verbal and Written Communication skills in English.
• Resolving customer issues in a timely and efficient manner.
• Ability to handle customer queries confidently and professionally.
• Willingness to work in rotational and night shifts (US. shift hours).

Salary & Perks

Salary Range: 19,000 for Freshers & 30000 per month for experience (In-hand based on your interview and experience)

Additional Benefits

• Two-way Cab Facility
• Life and Medical Insurance
• Cafeteria,
• Gym,
• Sports Arena,
• Amphitheatre,
• Theme-based Breakout Zones