Customer Support Executive

Young Minds Technology Solutions; Tirupati; On-site; INR 156,000 - 246,000; Full time

Job summary

Young Minds Technology Solutions in Tirupati invites applications for a Customer Support Executive. You will respond promptly via email and phone, assist customers, and collaborate with internal teams to drive process improvements.

This entry-level role offers a chance to learn and grow within a dynamic environment. The position emphasizes delivering exceptional customer service and maintaining a high NPS score as part of performance expectations.

Responsibilities

• Respond promptly via email & phone
• Collaborate with teams on process improvements
• Provide exceptional customer service
• Maintain high NPS score

Job description

Responsibilities

• Respond promptly via email & phone
• Collaborate with teams on process improvements
• Provide exceptional customer service
• Maintain high NPS score

Skills highlighted with ‘‘ are preferred keyskills

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You have good opportunity to learn as a fresher.

Dislikes

They have policy of bond and ask original educational certificates to submit while joining. Taking it as leverage they blame you to pay penalty if you want to leave the organisation before tenure even the reason is valid. They always treat employee as a business factor to make more money through penalties by taking leverage of bond and original certificate. Company culture and structure is not good , not well planned. There is more politics than productivity.

Customer Support Executive in Young Minds Technology Solutions typically earns between