Customer Support Executive

The Basic Digital Solutions

Indore District

On-site

INR 250,000 - 380,000

Full time

3 days ago

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Job summary

The Basics Digital Solutions in Jaipur is seeking a Customer/Technical Support specialist (Voice/Non Voice) to handle customer inquiries, troubleshoot issues, and ensure smooth service delivery.

You will collaborate with product teams to suggest improvements and work across channels to maintain high customer satisfaction.

This role focuses on both voice and non-voice support, offering exposure to IT solutions and rapid problem solving.

Responsibilities

Resolve issues promptly & professionally
Maintain high NPS scores through effective communication
Collaborate with teams on product improvements

Job description

Responsibilities:

Resolve issues promptly & professionally
Maintain high NPS scores through effective communication
Collaborate with teams on product improvements

Skills highlighted with ‘‘ are preferred keyskills

The Basics Digital Solutions is an IT company established in 2007, offering customized software, web, and mobile application development. We specialize in communication solutions like bulk messaging, email marketing, WhatsApp verification, and IVR

Customer/Technical Support (Voice/Non Voice) at Jaipur

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