Customer Support Executive

Fusion CX; Navi Mumbai; On-site; INR 180,000 - 320,000; Full time

Benefits offered by this job

Performance incentives

Employee benefits

Supportive work environment

Job summary

Fusion CX in Navi Mumbai is seeking a Customer Service Executive to handle customer interactions and resolve queries with confidence.

The role requires good communication in English and Hindi, and welcomes both freshers and experienced candidates. You will work on inbound/outbound calls within a 9-hour shift and benefit from supportive work environment.

Qualifications

• Proficiency in English and Hindi communication.
• Freshers and experienced candidates welcome.

Responsibilities

• Handle customer interactions confidently.
• Make outbound calls to connect with customers and resolve queries.

Skills

Communication skills

Job description

Job Description – Customer Service Executive

Position: Customer Service Executive

• Employment Type: Full-time.

Requirements

Good communication skills (English & Hindi)

Freshers and experienced candidates both can apply.

• Job responsibilities: Ability to handle customer interactions confidently.

Outbound calls are to connect with customers and resolve their queries.

Basic computer knowledge.

• Shift Timing: 9:00 AM to 9:00 PM (Any 9 hours)
• Week Off: Rotational week off
• Salary: Fare amount with good benefits (depends on interview)
• Perks: Performance incentives, employee benefits, supportive work environment.
• Location: Address: Unit No - 919, 9 Th Floor, Rupa Solitaire, Lift number 24/25 Millenium Business Park, Ghansoli (MBP), Navi Mumbai- 400710.
• Reference: HR Sidra (7304357774)