Customer Support Executive

Hird Services; Navi Mumbai; On-site; INR 234,000 - 357,000; Full time

Benefits offered by this job

Night Allowance

Job summary

Hird Services in Navi Mumbai is seeking a night-shift associate to handle inbound US-based healthcare insurance calls, covering policy details and claims. You will provide clear information on eligibility, deductibles and authorizations, while documenting each interaction.

The role requires immediate joiners and offers a night shift with night allowance as per-night benefits.

Responsibilities

• Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
• Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.
• Document interactions appropriately

Job description

Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage. Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations. Document interactions appropriately

Required Candidate profile

• Shift - Us (Night Shift)
• Cab - One way
• Notice Period - Immediate joiners
• Working days - 5
• Contact Number - 9303800843

Perks and benefits

• Night Allowance - 3k