Walk-in | Customer Support Representative | Sunknowledge

Sunknowledge; Kolkata District; On-site; INR 190,000 - 223,000; Full time

Benefits offered by this job

Salary 17k–20k INR

Attendance bonus

Statutory bonus

Transport allowance

5-day work week

Fixed weekends off

Job summary

Sun Knowledge Inc (KPO) in India is hiring for a Customer Support Representative to handle US healthcare billing queries with emphasis on excellent English communication. The role is office-based and night-shift oriented.

The candidate should have undergraduate qualifications, willingness to work US night shift, good typing speed, and proficiency in MS Office. Freshers and experienced applicants are welcome.

Qualifications

• Excellent English communication skills (oral and written).
• Strong interpersonal and analytical skills.
• Well-organised and detail-oriented.
• Proficient in MS Office with good typing speed.
• Willingness to work US night shift; office-based.
• Undergraduate qualification; immediate joiner preferred.
• Freshers and experienced candidates can apply.
• Candidates from B.Sc and Pharma backgrounds are preferred.

Responsibilities

• Resolve queries and issues of doctors and hospitals regarding medical billing and insurances.

Skills

Excellent English

Interpersonal skills

Analytical skills

Detail oriented

MS Office

Typing speed

Education

Undergraduate

Tools

MS Office

Typing speed

Job description

*Customer Support Representative - US Healthcare Process - Night Shift * (Excellent Communication in English)

Company Name - Sun Knowledge Inc (KPO)

About Company - *We are into Healthcare medical billing*

* No SALES/MARKETING involved *

Dress Code: Formals/ Smart Casuals.

Roles and Responsibilities :

This is the US Healthcare process. Candidates have to resolve queries and issues of Doctors and hospitals regarding medical Billing and Insurances.

Desired Candidate Profile :

• * Must have Excellent Communication in English. (Both Oral and Written)
• * Should Have Good Interpersonal & Analytical Skills.
• * Must be well organised and detail-oriented .
• * Knowledge in MS Office and Good typing Speed.
• * Willingness to work for US Shift ( Night Shift )
• * Work from Office only.
• * Minimum Qualification - Undergraduate .
• * Only Immediate Joiner required
• * Age Limit Up to 35 years old.
• * FRESHERS and EXPERIENCE both can apply.
• * Candidates from B.Sc and Pharma background are preferred.

Perks and Benefits :

• * Gross Salary 17 k to 20k
• * Attendance Bonus - 1000
• * Statutory Bonus - 15000
• * CAB Facilities or transportation reimbursement of 2500
• * 5 days in a week ( Monday To Friday working )
• * Saturday and Sunday Fixed off.

Shift Timings According to the manager - Drop available after 10 pm

• * 5.30 pm - 2.30 am
• * 6 pm - 3 am
• * 6.30 pm - 3.30 am
• * 7 pm - 4 am
• * 7.30 pm - 4.30 am
• * 8 pm - 5 am
• * 8.30 pm - 5.30 am
• * 9 pm - 6 am
• * 9.30 pm - 6.30 am
• * 10 pm - 7 am
• * 10.30 pm - 7.30 am
• * 10.30 pm - 7.30 am