Customer Support Executive

Bharat Job Post Consultancy Services; Mumbai, Indore District; On-site; INR 350,000 - 600,000; Full time

Benefits offered by this job

Relocation bonus

Airfare reimbursement

Hotel accommodation 10–15 days

Cab facility

Job summary

Bharat Job Post Consultancy Services in Mumbai/Indore is hiring for Customer Support Executive (International Process) to handle international voice, chat, and non-voice support from an office setting. Candidates with 12th pass or above and excellent English (C1/C2) are welcome; freshers and experienced can apply.

Night shifts and rotational shifts are available, with relocation benefits for eligible candidates.

Qualifications

• Excellent English communication skills (C1/C2 level).
• Freshers and experienced candidates can apply.

Responsibilities

• Handle customer queries through phone, email, or chat.
• Provide accurate information about products, services, and policies.
• Resolve customer concerns or coordinate with relevant teams for timely resolution.
• Deliver professional, empathetic, and high-quality customer service.
• Maintain accurate records of customer interactions.
• Contribute to improving customer satisfaction and service quality.

Skills

English communication

Education

12th Pass / Undergraduate / Graduate

Job description

Customer Support Executive International Process

Hiring for Leading BPO Companies

Job Location

• Indore
• Mumbai (Malad & Thane)
• Work Mode: Work from Office

Salary

CTC: 3.5 – 6 LPA

Final salary will be based on your qualifications, English communication skills, relevant experience, and job location.

Relocation Benefits (for eligible candidates)

• 10,000 Relocation Bonus
• Train/Airfare Reimbursement
• 10–15 Days Hotel Accommodation
• Cab Facility

Benefits may vary depending on the company and location.

Process

• International Voice Process
• International Chat Process
• International Non-Voice Process
• Night Shift & Rotational Shift Opportunities

Job Highlights

• 5 Days Working
• Night & Rotational Shifts
• Voice, Chat & Non-Voice Roles
• Excellent Career Growth Opportunities
• Hiring for Leading International BPO Companies

Eligibility Criteria

• Freshers and Experienced candidates can apply
• Minimum Qualification: 12th Pass / Undergraduate / Graduate
• Excellent English communication skills (C1/C2 level)
• Prior International Customer Support experience is an added advantage

Language Requirement

• Excellent written and spoken English communication skills (C1/C2 Level)

Key Responsibilities

• Handle customer queries through phone, email, or chat.
• Provide accurate information about products, services, and company policies.
• Resolve customer concerns or coordinate with relevant teams for timely resolution.
• Deliver professional, empathetic, and high-quality customer service.
• Maintain accurate records of customer interactions.
• Contribute to improving customer satisfaction and service quality.