500+ International Customer Support Profiles | BPO | Voice Process

Touch Consultants; Gurugram District; On-site; INR 335,000 - 401,000; Full time

Benefits offered by this job

PF & Medical Insurance

Cab Facility

5 Days Working

Rotational Week Offs

Career Growth

Job summary

Touch Consultants in Gurugram is seeking an International Customer Support Executive for voice processes. You will handle inbound queries, provide resolutions, and maintain high customer satisfaction through clear, professional communication.

Applicants should have 1 year of international BPO voice experience, strong English skills, and a graduate or undergraduate background. The role offers incentives, PF/medical benefits, and a 5-day work week with two rotational offs.

Qualifications

• Minimum 1 year of experience in International BPO Voice Process
• Excellent verbal and written English communication skills
• Graduate / Undergraduate can apply
• Experience in Technical Support or Non-Technical Customer Support preferred
• Strong customer handling and problem-solving skills

Responsibilities

• Handle inbound customer queries via voice support
• Provide accurate information and issue resolution
• Maintain high customer satisfaction scores
• Follow company policies and quality standards
• Ensure professional and positive customer interactions

Skills

International BPO Voice Process

English communication

Graduate/Undergraduate

Technical Support

Customer handling

Problem-solving

Education

Graduate

Job description

Job Title: International Customer Support Executive Voice Process

Location: Gurugram (Gurgaon)

Job Description

We are hiring experienced candidates for an International Voice Customer Support Process. The role involves handling customer queries, providing resolutions, and ensuring a high level of customer satisfaction through effective communication.

Eligibility

• Minimum 1 year of experience in International BPO Voice Process
• Excellent verbal and written English communication skills
• Graduate / Undergraduate can apply
• Experience in Technical Support or Non-Technical Customer Support preferred
• Strong customer handling and problem-solving skills

Salary & Benefits

• Up to 33,000 In-Hand Salary
• Attractive Performance Incentives
• PF & Medical Insurance
• Both-Side Cab Facility
• 5 Days Working
• 2 Rotational Week Offs
• Career Growth Opportunities

Key Responsibilities

• Handle inbound customer queries via voice support
• Provide accurate information and issue resolution
• Maintain high customer satisfaction scores
• Follow company policies and quality standards
• Ensure professional and positive customer interactions