Customer Support Executive

SingleDebt; Mumbai; On-site; INR 300,000 - 450,000; Full time

Benefits offered by this job

Health benefits

Opportunities for growth

Employee perks

Job summary

A leading debt management company in Mumbai is seeking a Customer Support Executive for their Paralegal Team. You will assist clients facing harassment due to debt issues by handling calls and providing support. Ideal candidates should have strong communication skills in English and Hindi, with prior customer support experience being advantageous. Join us to help clients achieve financial freedom and protection from harassment.

Qualifications

• Strong communication skills in English and Hindi.
• Previous experience in customer support or telecalling is a plus.
• Knowledge of debt management or legal processes is beneficial.

Responsibilities

• Handle harassment complaints and provide support to clients.
• Respond to client queries via phone and email.
• Collaborate with the legal team to resolve issues.

Skills

Strong communication skills in English

Strong communication skills in Hindi

Customer support experience

Knowledge of debt management

Handling sensitive information

Job description

Position

Customer Support Executive (Paralegal Team)

Work Schedule

6 days/week (1 Saturday off/month)

Company Description

Single Debt is India’s first and only Debt Management Company, leading the #DebtFreeIndia mission with over 40 years of global experience. Our services support individuals, families, and businesses in managing their debt through comprehensive debt management, budgeting, anti‑harassment, and legal support. With over 50,000 successful cases and a client satisfaction rate of 94%, Single Debt is recognized as one of India & UAE’s leading Debt Management companies. Featured in prestigious publications such as Economic Times, DNA, and Times of India, we remain committed to financial stability for our clients.

Role Description

As a Client Harassment Call Support Executive in the Paralegal Team, you will assist clients facing harassment due to debt issues. Your responsibilities include handling calls related to harassment complaints, providing support, and ensuring clients receive legal guidance to resolve their issues.

Key Responsibilities

• Handle harassment complaints and provide support to clients.
• Respond to client queries via phone and email.
• Collaborate with the legal team to resolve issues and provide updates.
• Maintain accurate records of client interactions and complaints.
• Assist clients through onboarding and offer continuous support.

Qualifications

• Strong communication skills in English and Hindi.
• Previous experience in customer support or telecalling is a plus.
• Knowledge of debt management or legal processes is beneficial.
• Ability to handle sensitive information confidentially.
• Opportunities for growth and development.
• Health benefits and employee perks.

Contact

WhatsApp: [phone]

Employment Type: Full-time

Join us in helping clients achieve financial freedom and protection from harassment!