Customer Support Executive

SingleDebt; Mumbai City; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Health Benefits

Employee Perks

Opportunities for Growth

Job summary

Join a forward-thinking company dedicated to helping clients achieve financial freedom. As a Customer Support Executive in the Paralegal Team, you will play a crucial role in assisting clients facing harassment due to debt issues. This position involves responding to client queries, collaborating with legal experts, and maintaining accurate records. With opportunities for growth and development, you will be part of a mission-driven team committed to financial stability and client satisfaction. If you are passionate about providing support and making a difference, this role is for you!

Qualifications

• Strong communication skills in English and Hindi are essential.
• Previous experience in customer support or telecalling is advantageous.

Responsibilities

• Handle harassment complaints and support clients effectively.
• Collaborate with the legal team to provide updates and resolve issues.

Skills

Communication Skills (English)

Communication Skills (Hindi)

Customer Support Experience

Telecalling Experience

Knowledge of Debt Management

Confidentiality Handling

Job description

Position:

Customer Support Executive (Paralegal Team)

Work Schedule:

6 days/week (1 Saturday off/month)

Company Description

Single Debt is India’s first and only Debt Management Company, leading the #DebtFreeIndia mission with over 40 years of global experience. Our services help individuals, families, and businesses manage their debt through comprehensive debt management, budgeting, anti-harassment, and legal support. With over 50,000 successful cases and a client satisfaction rate of 94%, Single Debt is recognized as one of India & UAE's leading Debt Management companies. We are featured in publications like Economic Times, DNA, Times of India, and more, committed to financial stability for our clients.

Role Description

As a Client Harassment Call Support Executive in the Paralegal Team, you will assist clients facing harassment due to debt issues. Your responsibilities include handling harassment complaints, providing support, and ensuring clients receive legal guidance to resolve their issues.

Key Responsibilities:

• Handle harassment complaints and support clients.
• Respond to client queries via phone and email.
• Collaborate with the legal team to resolve issues and provide updates.
• Maintain accurate records of client interactions and complaints.
• Assist clients through onboarding and offer ongoing support.

Qualifications:

• Strong communication skills in English and Hindi.
• Previous experience in customer support & telecalling is a plus.
• Knowledge of debt management or legal processes is beneficial.
• Ability to handle sensitive information confidentially.
• Opportunities for growth, development, health benefits, and employee perks.

WhatsApp: [phone]

Employment Type:

Full-time

Join us in helping clients achieve financial freedom and protection from harassment!