Customer Support Executive

TVS Supply Chain Solutions (TVS SCS); Madurai District; On-site; INR 220,000 - 420,000; Full time

Job summary

TVS Supply Chain Solutions (TVS SCS) in Madurai is seeking a Customer Support Executive for UK Operations. Freshers are welcome; 0–1 year in customer support or related communication roles is fine.

The role requires excellent verbal and written English and a readiness to work during UK business hours. You will handle inquiries via phone, email, or chat, resolve issues, and maintain records while collaborating with teammates to improve service delivery.

Qualifications

• Freshers may apply; 0–1 year experience in customer support or related roles.
• Strong verbal and written English communication.
• Willing to work UK business hours.

Responsibilities

• Handle customer inquiries via phone, email, or chat with professionalism and empathy.
• Resolve customer issues efficiently and accurately.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve service delivery.
• Adhere to company policies and processes while managing customer accounts.

Skills

Excellent communication skills

Problem-solving

Customer orientation

Time management

Job description

Job Title: Customer Support Executive UK Operations

Location: Madurai

Experience: 0 to 1 years in communication and customer support (Freshers are welcome to apply. )

Timing: UK Business Hours

Job Description:

We are seeking dedicated and customer-focused individuals to join our UK Operations team.

The ideal candidates will possess excellent communication skills and have prior experience in customer support.

This is an exciting opportunity to work in a dynamic environment, supporting our UK clients and contributing to exceptional customer service.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat with professionalism and empathy.
• Resolve customer issues efficiently and accurately.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve service delivery.
• Adhere to company policies and processes while managing customer accounts.

Requirements

• 0 to 1 years of experience in customer support or related communication roles.
• Excellent verbal and written communication skills.
• Ability to work UK business hours.
• Good problem-solving skills and customer orientation.
• Ability to work in a fast-paced environment and handle multiple tasks.