Customer Support Executive

JMD Technologies; Jaipur Municipal Corporation; On-site; INR 180,000 - 280,000; Full time

Job summary

JMD Technologies in Jaipur invites energetic Customer Support Executives to join a leading BPO. This full-time role focuses on voice and chat support, handling inquiries, resolving problems, and guiding customers with patience and professionalism to ensure a positive experience.

Experience: Fresher and experienced candidates can apply. Interviews are conducted virtually, and training will be provided to bring everyone up to speed on processes and quality standards.

Qualifications

• Fresher and Experienced candidates can apply

Responsibilities

• Handle customer queries through voice/Chat support
• Resolve customer concerns efficiently
• Provide accurate information and maintain a positive customer experience
• Follow process guidelines and quality standards

Skills

Excellent communication skills

Job description

Customer Support Executives for a leading BPO sector

Location: Jaipur

Full Time

• Process: Voice/Chat Customer Support


• Experience: Fresher and Experienced candidates can apply


• Key Requirement: Excellent communication skills


• Interview: Virtual

Key Responsibilities:

• Handle customer queries through voice/Chat support


• Resolve customer concerns efficiently


• Provide accurate information and maintain a positive customer experience


• Follow process guidelines and quality standards