Customer Support Executive / Travel Chat Process | Jaipur

Red Hibiscus Info Solutions; Jaipur; On-site; INR 223,000 - 301,000; Full time

Job summary

Red Hibiscus Info Solutions in Jaipur is seeking Customer Support Executives for the Travel Chat Process. You will assist customers via chat, understand travel-related queries, and provide quick, accurate solutions.

The role requires freshers or experienced candidates with Graduate/UG education and V5 English communication. This position is work-from-office with 5 days working and 2 rotational week-offs, interview will be conducted face-to-face.

Qualifications

• Good English communication skills (V5)
• Comfortable working in rotational shifts
• Local Jaipur candidates preferred due to F2F interview and work-from-office requirement

Responsibilities

• Handle customer queries through Chat Support
• Assist customers with travel/ride-related issues
• Provide accurate information and solutions
• Maintain good customer experience and satisfaction
• Follow process guidelines and quality standards
• Achieve required performance and quality targets

Skills

English communication

Rotational shifts

Local Jaipur eligibility

Education

Graduate / UG

Job description

Process: Travel Chat
Location: Jaipur
Work Mode: Work From Office
Interview: Face-to-Face (F2F)
Experience: Freshers & Experienced Both Can Apply
Education: Graduate / UG
Communication: V5 English
Working: 5 Days Working + 2 Rotational Week-Offs
Shift: Rotational Shifts (24x7)

Eligibility

• Good English communication skills (V5)
• Comfortable working in rotational shifts
• Local Jaipur candidates preferred due to F2F interview and work-from-office requirement

Salary

• 27,000 CTC/month, including 2,500 PLI
• Approx. 24,500 CTC + 2,500 PLI
• Approx. 20,000 in-hand + PLI, subject to applicable deductions and performance

Job Role

MNC BPO is hiring Customer Support Executives for the Travel Chat Process in Jaipur.

You will assist customers via chat support, understand their travel-related queries, and provide quick, accurate solutions.

Key Responsibilities

• Handle customer queries through Chat Support
• Assist customers with travel/ride-related issues
• Provide accurate information and solutions
• Maintain good customer experience and satisfaction
• Follow process guidelines and quality standards
• Achieve required performance and quality targets