Customer Support Specialist

JMD Technologies Inc.; Jaipur; On-site; INR 150,000 - 210,000; Full time

Job summary

JMD Technologies Inc. in Jaipur is seeking Customer Support Executives to join our voice and chat support team. The role welcomes both freshers and experienced candidates, with virtual interviews conducted as part of the hiring process.

You will handle inquiries, resolve issues promptly, and uphold quality service standards while following established processes. Join a dynamic BPO environment focused on customer satisfaction and professional growth.

Qualifications

• Fresher and Experienced candidates can apply

Responsibilities

• Handle customer queries through voice/Chat support
• Resolve customer concerns efficiently
• Provide accurate information and maintain a positive customer experience
• Follow process guidelines and quality standards

Job description

Customer Support Executives for a leading BPO sector

Location: Jaipur

• Process: Voice/Chat Customer Support
• Experience: Fresher and Experienced candidates can apply
• Interview: Virtual

Key Responsibilities:

• Handle customer queries through voice/Chat support
• Resolve customer concerns efficiently
• Provide accurate information and maintain a positive customer experience
• Follow process guidelines and quality standards