Customer Support Executive

Reliable Diagnostic Centre; Bengaluru; On-site; INR 180,000 - 300,000; Full time

Job summary

Reliable Diagnostic Centre in Bengaluru, India is seeking a Customer Success/Operations professional to help maintain high customer satisfaction by resolving issues effectively and escalating where needed. The role emphasizes collaboration with cross-functional teams to improve processes and outcomes.

Preferred education is 12th Pass, and the position is based in Bengaluru, Karnataka. The profile suits individuals who are proactive in resolving customer concerns and driving service excellence.

Qualifications

• Education requirement shown in the posting: 12th Pass.

Responsibilities

• Maintain high NPS through effective resolution
• Ensure timely issue escalation when necessary
• Collaborate with teams on process improvement

Education

12th Pass

Job description

Responsibilities:

• Maintain high NPS through effective resolution


• Ensure timely issue escalation when necessary


• Collaborate with teams on process improvement

Role Category: Customer Success, Service & Operations - Other

Education: 12th Pass

Key Skills

Skills highlighted with '' are preferred keyskills