Customer Support Executive

DVJ Properties; Hyderabad; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Career growth

Supportive work environment

Recognition and rewards

Job summary

DVJ Properties in Hyderabad is seeking a Customer Support Executive who is customer-focused and motivated. You will handle queries, build relationships, and coordinate with internal teams to provide timely resolutions.

The ideal candidate has at least 2 years of experience in customer support, preferably in real estate, with excellent communication and interpersonal skills. This role offers incentives and a supportive, collaborative work environment.

Qualifications

• Minimum 2 years of experience in Customer Support or related role.
• Prior experience in Real Estate industry preferred/required.
• Female candidates only.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-management skills.
• Good problem-solving and decision-making abilities.
• Basic proficiency in MS Office.

Responsibilities

• Handle customer queries and provide timely and effective resolutions.
• Build and maintain positive relationships with customers.
• Understand customer requirements and provide appropriate solutions.
• Coordinate with internal teams to resolve customer issues efficiently.
• Follow up with customers to ensure complete satisfaction.
• Maintain accurate records of customer interactions and feedback.
• Identify opportunities to improve customer experience and service quality.

Skills

Excellent communication skills

Customer service experience

Interpersonal skills

Problem-solving

Tools

MS Office

Job description

Interested candidates can call on 8688244009.

Job Description Customer Support Executive

Designation: Customer Support Executive
Industry: Real Estate
Experience: Minimum 2 Years
Preferred Experience: Candidates with prior experience in the Real Estate industry
Incentives: Attractive performance-based incentives
Gender: Female candidates only

Job Overview

We are looking for a customer-focused and motivated Customer Support Executive to join our team. The ideal candidate should have excellent communication skills, a problem-solving mindset, and prior experience in customer support or client servicing.

Key Responsibilities

• Handle customer queries and provide timely and effective resolutions.
• Build and maintain positive relationships with customers.
• Understand customer requirements and provide appropriate solutions.
• Coordinate with internal teams to resolve customer issues efficiently.
• Follow up with customers to ensure complete satisfaction.
• Maintain accurate records of customer interactions and feedback.
• Identify opportunities to improve customer experience and service quality.

Required Skills & Qualifications

• Minimum 2 years of experience in Customer Support, Customer Service, Client Servicing, or a related role.
• Prior experience in the Real Estate industry is preferred/required.
• Female candidates only.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-management skills.
• Good problem-solving and decision-making abilities.
• Ability to handle customer concerns professionally and patiently.
• Basic proficiency in MS Office and other relevant tools.

What We Offer

• Competitive Salary:
• Attractive performance-based incentives.
• Opportunity for career growth and professional development.
• Supportive and collaborative work environment.
• Recognition and rewards for outstanding performance.

If you are passionate about customer service and enjoy creating positive customer experiences, we would love to hear from you!