Customer Support Executive

Sigmanix Tech Solutions; Hyderabad; In loco; INR 260.000 - 420.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance-based incentives

Career growth opportunities

Friendly work environment

Salary increments based on performance

Descrizione del lavoro

Sigmanix Tech Solutions in Hyderabad, India, is seeking a client relations assistant to handle enquiries via calls, email, and WhatsApp, understand staffing and IT service requirements, and coordinate with clients, candidates, and internal teams.

The role emphasizes follow-ups, data maintenance in Excel/CRM, onboarding support, and building strong client relationships. Freshers and experienced candidates can apply in a friendly, performance-driven environment with clear growth opportunities.

Competenze

• Good verbal and written communication skills.
• Basic knowledge of MS Excel and computer applications.
• Good follow-up and coordination skills.
• Ability to communicate professionally with clients.
• Freshers and experienced candidates can apply.

Mansioni

• Handle client enquiries through calls, emails, and WhatsApp.
• Understand client requirements related to staffing and IT services.
• Coordinate with clients, candidates, and internal teams.
• Follow up with clients regarding job requirements and service updates.
• Maintain client databases and update records in Excel or CRM software.
• Assist with client onboarding and provide regular updates.
• Build and maintain good relationships with clients.
• Support the team in resolving client queries and issues.

Conoscenze

Verbal and written communication

MS Excel knowledge

Coordination skills

Professional client communication

Freshers and experienced apply

Strumenti

MS Excel

Descrizione del lavoro

Role & responsibilities

• Handle client enquiries through calls, emails, and WhatsApp.
• Understand client requirements related to staffing and IT services.
• Coordinate with clients, candidates, and internal teams.
• Follow up with clients regarding job requirements and service updates.
• Maintain client databases and update records in Excel or CRM software.
• Assist with client onboarding and provide regular updates.
• Build and maintain good relationships with clients.
• Support the team in resolving client queries and issues.

Preferred candidate profile

• Good verbal and written communication skills.
• Basic knowledge of MS Excel and computer applications.
• Good follow-up and coordination skills.
• Ability to communicate professionally with clients.
• Freshers and experienced candidates can apply.

Perks and benefits

• Performance-based incentives
• Career growth opportunities
• Friendly work environment
• Salary increments based on performance