Customer Support Executive

Viva Mobility; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Provident fund

Health insurance

Annual bonus

Job summary

Viva Mobility in Bengaluru is seeking a customer support professional to manage inquiries via phone, email and chat, resolving issues with empathy and expertise.

You will aim to maintain high NPS through exceptional service and build strong relationships with customers, ensuring follow-up for continued satisfaction.

Perks include Provident fund, Health insurance, and Annual bonus.

Responsibilities

• Manage customer queries via phone, email & chat
• Resolve issues promptly with empathy & expertise
• Maintain high NPS through exceptional service
• Build strong relationships with customers

Skills

Customer service

Communication skills

Job description

Responsibilities:

• Resolve issues promptly with empathy & expertise
• Maintain high NPS through exceptional service
• Build strong relationships with customers

Follow-up Service for Customer

Perks and benefits

• Provident fund, Health insurance, Annual bonus

Responsibilities:

• Manage customer queries via phone, email & chat
• Resolve issues promptly with empathy & expertise
• Maintain high NPS through exceptional service
• Build strong relationships with customers

Follow-up Service for Customer

Perks and benefits

• Provident fund, Health insurance, Annual bonus

Skills highlighted with ‘‘ are preferred keyskills