Customer Support Engineer - CT/MR (Goa)

Siemens Healthineers; Mumbai; On-site; INR 350,000 - 600,000; Full time

Job summary

Siemens Healthineers in Mumbai invites a field service engineer to install, service and support MRI and CT equipment. You will perform preventive maintenance, calibrations, safety checks and remote troubleshooting, and demonstrate system features to users.

The candidate should hold a degree in Electronics/Electrical engineering with 3–6 years of CT/MR service experience; experience with multi-modality imaging is a plus. On-site work and customer collaboration are essential.

Qualifications

• Degree in Electronics/Electrical engineering.
• 3–6 years of service experience.
• Experience with CT/MR systems.
• Multi-modality imaging experience is a plus.

Responsibilities

• Installation & service support for MRI and CT equipment.
• Handling breakdowns, update calls, safety checks and closure of calls.
• Routine maintenance, tune ups, calibration, quality checks.
• Remote service through Siemens Remote Service (SRS).
• Selling spare parts, consumables, contracts and renewals.
• Collaborate with service partners for outsourced business, OEM products, spare parts and tools requirements.

Skills

Electronics/Electrical Engineering deg

Education

Bachelors in Electronics or Electrical Engineering

Job description

Key Responsibilities

Installation & Service support for equipment such as MRI & CT.

• Handling breakdowns, updates calls, safety checks and closure of calls.
• Routine maintenance, tune ups, calibration, quality checks of the systems to ensure uptime of systems.
• Machine demonstrations and first level application to user.
• Remote service through Siemens Remote Service(SRS) connectivity.
• Selling of spare parts, consumables, contracts and renewals.
• Collaborate with service partners for outsourced business, OEM products, spare parts and tools requirements.

Education/Skillset/Experience

Candidate should have Degree in Electronics/Electrical engineering with 3 to 6 years service experience in handling mainly CT/MR systems (handling high end CT/MR systems would be added advantage).

Candidates having service experience in multi-modality systems like CT scanners/MR/Cath labs/ High end Digital Radiography can also be considered.