Service Engineer

Allengers Medical Systems; New Delhi; On-site; INR 420,000 - 660,000; Full time

Job summary

Allengers Medical Systems in India is seeking a Service Engineer with 2–5 years of field experience to install, commission, and service radiology equipment at customer sites.

The role emphasizes preventive maintenance, fault diagnosis, and customer training, with extensive travel within the assigned territory and strict adherence to safety and service standards.

Qualifications

• Strong troubleshooting and fault diagnosis skills.
• Good communication and customer relationship management skills.
• Willingness to travel extensively across the assigned region.

Responsibilities

• Install, commission, and service radiology equipment at customer sites.
• Perform preventive maintenance and attend breakdown calls to ensure maximum equipment uptime.
• Diagnose and troubleshoot technical issues, providing timely and effective resolutions.
• Deliver technical support and basic operational training to customers when required.
• Coordinate with internal teams for service planning, spare parts, and technical escalations.
• Maintain accurate service reports, installation records, and other service-related documentation.
• Ensure adherence to company service standards and safety protocols.
• Build and maintain strong customer relationships by delivering prompt and quality service.
• Travel extensively within the assigned territory to support customer requirements.

Skills

Troubleshooting

Customer support

Field service

Radiology equipment

Education

Diploma in Electrical, Electronics, or Biomedical Eng

B.Tech./B.E. in Electrical, Electronics, or Biomedical Eng

B.Sc. in Electrical, Electronics, or Biomedical-related disciplines

Job description

Job Description Service Engineer

Position: Service Engineer
Experience: 2–5 Years

Key Responsibilities

• Install,commission, and service radiology equipment at customer sites.
• Perform preventive maintenance and attend breakdown calls to ensure maximum equipment uptime.
• Diagnose and troubleshoot technical issues, providing timely and effective resolutions.
• Deliver technical support and basic operational training to customers when required.
• Coordinate with internal teams for service planning, spare parts, and technical escalations.
• Maintain accurate service reports, installation records, and other service-related documentation.
• Ensure adherence to company service standards and safety protocols.
• Build and maintain strong customer relationships by delivering prompt and quality service.
• Travel extensively within the assigned territory to support customer requirements.

Candidate Requirements

• Experience:
  • Minimum 2 years of hands-on experience in servicing radiology equipment (experience with any radiology equipment brand is acceptable), or
  • 3+ years of experience in servicing critical care equipment, with a willingness to transition into radiology equipment.
• Strong technical troubleshooting and fault diagnosis skills.
• Good communication and customer relationship management skills.
• Willingness to travel extensively across the assigned region.

Educational Qualification (Mandatory)

• Diploma in Electrical, Electronics, or Biomedical Engineering, or
• B.Tech./B.E. in Electrical, Electronics, or Biomedical Engineering, or
• B.Sc. in Electrical, Electronics, or Biomedical-related disciplines.