Customer Support - Blended| Travel Process| 6months - 5yrs| Mumbai

Gryphon Hytech Services; Mumbai; On-site; INR 240,000 - 360,000; Full time

Job summary

Gryphon Hytech Services in Mumbai is seeking a Customer Support - Travel Process to manage inquiries across email, voice, and live chat for travel-related services. The role requires fluent English and at least 6 months of customer support experience.

Graduation is mandatory. The position follows a 5-day work week with two rotational week offs, and shift options for male and female staff.

Qualifications

• Excellent English communication required.
• Min 6 months of experience in customer support.
• Graduation mandatory.

Responsibilities

• Handle customer inquiries via blended channels (email/voice/GC).
• Support travel process-related requests and coordination.

Skills

English Communication

Customer Support

Flexibility

Education

Graduation

Job description

Role: Customer Support - Travel Process

Line Of Business: Blended (Email/Voice/GC)

Location: Mumbai

Must Have :

Please Note - All Candidates should be flexible with all LOB for internal Moments

Excellent English Communication with Min 6 Months of Experience required.

Graduation Mandatory

5 Days Working With 2 Rotational Week Offs

Shift

Male : 8 AM - 12 AM

Female : 7 AM - 8 PM

Age Criteria - Upto 35 Years