Customer Support Associate

TP; Jaipur; On-site; INR 246,000 - 290,000; Full time

Job summary

Teleperformance Jaipur is hiring for the International Chat Process to join our on-site customer support team in Jaipur (Sitapura & Mansarovar). The role requires rotational night shifts and a 5-day work week with 2 rotating offs.

Joining date is 25 August 2026 with immediate starts for shortlisted candidates. The package includes a monthly CTC of ₹26,000 during regular operations, with training stipends of ₹19,000–₹20,000 and post-training in-hand pay ₹22,000–₹23,000.

Qualifications

• 12th pass or graduate fresher accepted.
• Experience candidates eligible.
• Excellent communication skills required.

Responsibilities

• Resolve customer queries via Chat and Email.
• Deliver accurate and timely resolutions.
• Maintain high customer satisfaction standards.
• Ensure seamless customer experience for e-commerce services.

Skills

Communication skills

Customer service

Problem-solving

Rotational shifts

Chat & Email support

Education

12th Pass

Graduate

Job description

? We're Hiring at Teleperformance Jaipur!

Looking to start or grow your career in Customer Support? Join Teleperformance's International Chat Process team in Jaipur!

? Job Details

Role: International Chat Process

Location: Jaipur (Sitapura & Mansarovar) | On-site

Shift: Rotational Night Shifts (5 Days Working, 2 Rotational Offs)

Joining Date: 25 August 2026 (Immediate Joiners Only)

? Compensation

• CTC: ₹26,000 per month
• During Training: ₹19,000 - ₹20,000 In-hand
• Post Training: ₹22,000 - ₹23,000 In-hand
• Performance Incentive: ₹30,000 annually

Eligibility

• 12th Pass Freshers
• Graduate Freshers
• Experienced Candidates

? Skills Required

• Excellent written and verbal communication skills
• Strong customer service and problem-solving abilities
• Comfortable working in rotational shifts
• Ability to handle customer queries professionally

? Key Responsibilities

• Resolve customer queries via Chat and Email
• Deliver accurate and timely resolutions
• Maintain high customer satisfaction standards
• Ensure a seamless customer experience for e-commerce services

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