Customer Support and collections executive

wroots global pvt ltd; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Shift allowances

Job summary

wroots global pvt ltd invites a motivated Graduate with 1+ year of BPO experience to join its Automobile customer service team in Bengaluru. You will handle inbound/outbound calls in English and Hindi, delivering accurate information and resolving queries across rotating 24x7 shifts.

The ideal candidate is fluent in English and Hindi, enjoys helping customers, and is comfortable with shift allowances for night and weekend coverage.

Qualifications

• Graduate with good communication skills in English and Hindi.
• 1+ year of BPO customer service experience.
• Male candidates preferred for shift flexibility and workplace policy.

Responsibilities

• Handle inbound and outbound customer queries related to automobile services.
• Provide accurate information and resolve customer issues promptly.
• Maintain high quality service standards and customer satisfaction.
• Work in 24x7 rotational shifts.

Skills

English

Hindi

Customer service

Education

Graduate

Job description

Job Description:-

*Job Title:* Customer Service Executive Automobile BPO (Male Candidates Preferred)

Automobile Division

Job Overview:

We are looking for energetic, graduate male candidates with 1+ years of BPO experience to join our Automobile customer service team. Youll handle 24*7 rotational shifts, delivering excellent service in English & Hindi to our clients.

Key Responsibilities:

• Manage inbound & outbound customer s related to automobile services.
• Provide accurate information & resolve queries efficiently.
• Maintain high quality service standards
• Work in rotational shifts (24*7)

Desired Profile:

• Qualification:* Graduate (any stream).
• *Experience:* Minimum 1 year in a BPO customer service role.
• *Language:* Excellent spoken English & Hindi.
• *Gender:* Male candidates preferred.
• Ability to handle rotational shifts with a positive attitude.
• Shift allowances for 24*7 rotational shifts.

Why Join Us?

Join a dynamic automobile BPO with growth opportunities, competitive pay, and a supportive team environment for male professionals who excel in customer service.