Customer Support Advisor

Arbhu Enterprises Pvt Ltd; India; On-site; INR 279,000 - 446,400; Full time

Job summary

A leading eco-friendly products company in India seeks a skilled B2B caller. You will manage inbound and outbound sales calls, effectively communicate product value, and maintain records in the CRM. Candidates must have prior B2B cold calling experience, strong communication skills, and the ability to work flexible hours. If you are driven and enjoy a sales environment, we invite you to apply.

Qualifications

• Previous experience in B2B cold calling is mandatory.
• Ability to work independently and as part of a team.
• Proficiency in using CRM systems and calling software.

Responsibilities

• Handle inbound and outbound calls to international B2B leads.
• Maintain accurate records of interactions in the CRM system.
• Collaborate with the sales team to develop strategies for generating leads.

Skills

Excellent communication and interpersonal skills

Strong persuasion and negotiation skills

Tools

CRM systems

Calling software

Job description

The role involves making inbound and outbound calls to international leads for our eco-friendly products. You will be responsible for understanding our offerings thoroughly and articulating them effectively to potential clients. This position focuses on B2B calling, where you will engage with businesses to introduce and promote our products.

Key Responsibilities:

1. Handle inbound and outbound calls to international B2B leads.
2. Clearly and effectively communicate the value propositions of our products to potential clients.
3. Maintain a deep understanding of the company’s offerings to answer inquiries and overcome objections.
4. Identify client needs and suggest appropriate products/services.
5. Maintain accurate records of interactions in the CRM system.
6. Meet or exceed call targets and sales goals.
7. Collaborate with the sales team to develop strategies for generating leads.

Requirements

Requirements:

1. Previous experience in B2B cold calling is mandatory.
2. Proficiency in using CRM systems and calling software.
3. Excellent communication and interpersonal skills.
4. Ability to work across different time zones and shifts as needed.
5. Strong persuasion and negotiation skills.
6. Ability to work independently and as part of a team.

If you are passionate about sales and have experience in cold calling, we would love to hear from you.