Sales Coordinator Executive

HCP Wellness; Ahmedabad District; On-site; INR 300,000 - 500,000; Full time

Job summary

HCP Wellness in Ahmedabad is seeking a proactive Sales Coordinator Executive to support the sales team and manage client interactions. This role involves handling customer calls, coordinating sales activities, and maintaining client records, ensuring smooth sales operations.

The ideal candidate should have strong communication skills, a friendly demeanor, and the ability to manage sales inquiries effectively. Candidates with 1-3 years of relevant experience or freshers are encouraged to apply.

Qualifications

• 1–3 years of experience in sales coordination, call center, or customer service.
• Strong calling experience and comfortable with client communication.
• Excellent verbal and written communication skills.

Responsibilities

• Handle customer calls, inquiries, and follow‑ups professionally.
• Support the sales team with sales coordination and lead management.
• Maintain client communication through various channels.

Skills

Sales coordination

Customer relationship management

Communication skills

CRM knowledge

Multitasking

Education

Any graduate or relevant diploma

Tools

MS Excel

CRM software

Job description

We are looking for a proactive and confident Sales Coordinator Executive to support our sales team, manage client communication, handle inbound/outbound calls, and maintain smooth sales operations. The ideal candidate should have strong calling experience, excellent client communication skills, and a friendly, talkative, people‑oriented nature. This role requires someone who can comfortably speak with customers, follow up on leads, coordinate with internal teams, and support daily sales activities.

Key Responsibilities

• Handle customer calls, inquiries, and follow‑ups in a professional and friendly manner.
• Support the sales team with sales coordination, appointment scheduling, and lead management.
• Maintain client communication through phone calls, WhatsApp, and email.
• Prepare and manage sales orders, quotations, and documentation.
• Update customer information, leads, and follow‑ups in the CRM system.
• Coordinate with internal departments (operations, dispatch, accounts) to ensure smooth order flow.
• Assist in preparing sales reports, MIS, and daily performance updates.
• Provide customer service support by resolving queries and ensuring timely responses.
• Track leads, follow up on pending enquiries, and support inside sales activities.
• Build positive relationships with clients through clear, polite, and confident communication.

Skills Required

• Call center experience or prior experience in calling‑based roles.
• Strong calling experience – must be comfortable speaking with clients.
• Ability to freely talk with customers, initiate conversations, and build rapport.
• Friendly, talkative, and approachable nature.
• Excellent communication skills (verbal + written).
• Good understanding of sales coordination and customer handling.
• Basic knowledge of CRM, MS Excel, and sales reporting.
• Strong organizational and multitasking skills.
• Ability to work under deadlines and manage multiple tasks.

Preferred Skills

• Experience in inside sales / tele‑sales / customer service.
• Knowledge of order processing and sales administration.
• Ability to handle customer objections and provide solutions.
• Positive attitude and willingness to learn and grow in the sales field.

Qualifications

Any graduate or relevant diploma.

Experience

1–3 years of experience in sales coordination, call center, customer service, or telecalling. Freshers with excellent communication skills may also apply.

Personality Traits

• Talkative, confident, friendly, and approachable.
• Naturally good at conversation and building customer relationships.
• Self‑motivated and disciplined.
• Team player with a positive mindset.