Customer Success Manager

Myflowsoft Group; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading technology firm in Bengaluru is seeking an experienced professional in customer success. You will build and maintain strong client relationships, driving customer adoption and maximizing product value. The ideal candidate has a bachelor's degree and 3–6 years of experience, preferably in the SaaS or technology sectors. Strong communication and problem-solving skills are essential for this role.

Qualifications

• 3–6 years of experience in customer success or account management.
• Experience in SaaS or technology industries preferred.
• Ability to manage multiple accounts simultaneously.

Responsibilities

• Build and maintain strong client relationships.
• Drive customer adoption and maximize product/service value.
• Monitor account health and address customer issues proactively.
• Conduct regular business reviews and support renewals.
• Collaborate with product teams to provide customer feedback.

Skills

Strong communication

Problem-solving

Interpersonal skills

Education

Bachelor’s degree in Business, Marketing, or related field

Job description

Responsibilities

1. Build and maintain strong client relationships.
2. Drive customer adoption and maximize product/service value.
3. Monitor account health and address customer issues proactively.
4. Conduct regular business reviews and support renewals.
5. Collaborate with product teams to provide customer feedback.

Qualifications

1. Bachelor’s degree in Business, Marketing, or related field.
2. 3–6 years of experience in customer success or account management.
3. Strong communication, problem-solving, and interpersonal skills.
4. Experience in SaaS or technology industries preferred.
5. Ability to manage multiple accounts simultaneously.