Customer Success Associate(Engine Flex) Jaipur

a2z Youthsolution; Jaipur; On-site; INR 28,000 - 35,000; Full time

Benefits offered by this job

Salary up to 35,000 CTC + Incentives 8

Job summary

Transcom WorldWide AB in Jaipur is seeking a Customer Support Executive with a focus on upselling and international voice support. The role requires handling customer queries, retention, and recovery, preferably from a hospitality background. Strong communication and prior BPO exposure are essential.

The position offers opportunity for upselling incentives and a fast-paced customer care environment, with international voice processes and customer-facing interactions.

Qualifications

• Excellent communication skills.
• Minimum 6 months BPO experience.
• Hospitality background preferred.

Responsibilities

• Handle customer queries and upsell products to international clients.
• Support retention and recovery efforts in a hospitality context.

Skills

Communication skills

BPO experience

Hospitality background

Job description

Customer Support Executive / Upselling / International Voice

Retention & Recovery, Upselling, Customer Query Handling in hospitality background.

Required Candidate Profile

• Excellent Communication Skills
• Minimum 6 months BPO Experience
• Hospitality Background Preferred

Perks and Benefits

• Salary up to 35,000 CTC + Incentives 8,000

Transcom WorldWide AB is a Swedish outsourcing company which provides customer care, sales, technical support, and collections services.

Company Info: Gurugram.