Customer Service- Solar Lead Generator (AU Electrical, WFH)

The Elite Job; India; Remote; INR 3,527,336 - 5,291,005; Full time

Benefits offered by this job

Competitive base salary

Performance-based incentives

Work-from-home flexibility

Career growth opportunities

Ongoing training and support

Job summary

A leading solar energy firm is seeking a dynamic Customer Service - Solar Lead Generator to identify and qualify leads for their sales team. This fully remote position requires experience in customer service or sales, preferably in the renewable energy sector, and a strong ability to engage with customers. Successful candidates will enjoy flexible hours, performance-based incentives, and opportunities for career growth.

Qualifications

• Minimum of 1-2 years of experience in a customer service or sales role.
• Experience in solar energy or renewable energy industry preferred.
• Familiarity with the Australian solar market and government incentives is a plus.

Responsibilities

• Contact potential customers via phone, email, and online platforms.
• Generate and qualify leads through outbound calls.
• Educate customers about solar energy benefits and cost savings.

Skills

Customer service experience

Strong communication skills

Ability to engage customers

Proficiency in CRM software

Self-motivated and target-driven

Tools

Microsoft Office Suite

CRM software

Job description

Job Summary

The Elite Job is seeking a dynamic and results-driven Customer Service - Solar Lead Generator to join our team. This is a remote, work-from-home opportunity, focusing on the Australian market. As a Solar Lead Generator, you will be responsible for identifying potential customers, qualifying leads, and setting appointments for our sales team. Your role will be pivotal in driving growth in the renewable energy sector by promoting high-quality solar energy solutions.

Key Responsibilities

• Contact potential customers via phone, email, and online platforms to introduce solar energy solutions.

• Generate and qualify leads through outbound calls and follow-up communication.

• Educate customers about the benefits of solar energy, available incentives, and cost savings.

• Schedule appointments for the sales team with qualified leads.

• Maintain accurate records of customer interactions and lead progress using CRM software.

• Collaborate with the sales and marketing teams to optimize lead generation strategies.

• Provide excellent customer service, addressing inquiries and overcoming objections.

• Stay updated on industry trends, Australian solar regulations, and competitor offerings.

Required Skills and Qualifications

• Previous experience in customer service, telemarketing, or sales (preferably in solar energy or related fields).

• Strong communication and interpersonal skills.

• Ability to engage customers, build rapport, and handle objections professionally.

• Proficiency in using CRM software and Microsoft Office Suite.

• Self-motivated and target-driven with a positive attitude.

• Ability to work independently in a remote environment.

• Familiarity with the Australian solar market and government incentives is a plus.

Experience

• Minimum of 1-2 years of experience in a customer service or sales role.

• Experience in solar energy or renewable energy industry preferred.

• Experience in remote work environments is a plus.

Working Hours

• Flexible working hours with a focus on Australian business hours.

• Availability for occasional weekend or evening shifts, depending on customer demand.

Knowledge, Skills, and Abilities

• Strong negotiation and persuasion skills.

• Ability to multitask and manage time effectively.

• Excellent problem-solving skills and ability to handle customer concerns.

• Adaptability to changing market trends and customer needs.

• A passion for renewable energy and sustainability.

Benefits

• Competitive base salary with performance-based incentives.

• Work-from-home flexibility.

• Career growth opportunities in a fast-growing industry.

• Ongoing training and support.

• Positive and collaborative remote work culture.

Why Join Us?

At The Elite Job, we are committed to promoting sustainable energy solutions while fostering a supportive and growth-oriented work environment. As a Solar Lead Generator, you will play a crucial role in helping homeowners and businesses transition to clean energy. Join us to be part of an exciting industry that makes a real difference in the world.

How to Apply

Interested candidates should submit their resume and a cover letter outlining their experience and suitability for the role. Apply now and take the next step in your career with The Elite Job!