Customer Service Sales Specialist

Talent Corner HR Services Pvt Ltd; Bengaluru; On-site; INR 480,000 - 540,000; Full time

Job summary

Talent Corner HR Services Pvt Ltd in Bengaluru is hiring a Client Services & Sales Associate for our Bengaluru location (work in office). The role requires 0-2 years in customer service and sales, with fresh MBA graduates welcome.

The position offers an annual CTC of Rs 4,80,000 to Rs 5,40,000 plus target linked bonus. You will handle front desk operations, assist clients, and drive sales while upholding brand standards.

Qualifications

• MBA required for freshers.
• Experience in luxury retail, fashion, aviation, hospitality or fitness is preferred.
• Strong communication and customer service background.

Responsibilities

• Manage front desk operations and provide concierge support.
• Check clients into classes and maintain studio appearance.
• Assist with product selection and client services.
• Support instructors and collaborate with staff.
• Train and coach new hires for the Client Services Team.
• Maintain product knowledge for studio retail operations.
• Uphold brand standards and drive sales to meet targets.

Skills

Customer service

Sales experience

Communication skills

Team player

Education

MBA

Job description

Vacancy: 01

Position: Client Services & Sales Associate for Bengaluru location (work in office)

Experience: 0-2 years of customer service, sales experience

Both Male/Female candidates can apply,

For Freshers:

Qualified MBA

For Experience:

Candidates from luxury retail/ fashion, aviation, hospitality & fitness industries.

Annual CTC Bracket - Rs. 4,80,000 to Rs. 5,40,000 (plus target linked bonus)

Working days:

Must be available to work 6 days per week, including EITHER Saturdays OR Sundays

Working timings are as under:

Monday to Friday: 6:45am to 3:45pm (Opening Shift)

Monday to Friday: 11:30 am to 8:30pm (Closing Shift)

Saturday: 8:30am to 5:30pm (Opening Shift)

Saturday: 9:30am to 6:30pm (Closing Shift)

Sunday: 9:30am to 6:30pm ( One Shift)

Interview Stage-

2. Level 2- In person Interview (Bangalore) with Reporting Manager

3. Level 3- Virtual Interview (Head of Sales & CS)

Selection of Candidates: who will get selected based on strong comms- 5/5, good personality- 4/5 & sales oriented-4/5

About us:

We are a growing fitness company that operates nine upscale, full-service exercise studios in

the United States and internationally and a thriving video on demand platform. The company offers a unique, specialized exercise experience that has captured the attention of women worldwide. Since its inception, the company has developed a lifestyle brand that represents service, quality, expertise, innovation, attention to detail, market leadership and results.

With studios in New York City, the Hamptons, Beverley Hills, Philadelphia and several international

licensed locations along with our video on demand platform, we continues to attract an expanding global fan base. In support of our outstanding customer focus, our staff - at all levels of the

organization - is team oriented, entrepreneurial, ambitious and dedicated to delivering quality each and every day.

We are currently seeking an outgoing and detail-oriented individual to join our team as a Full Time

Client Services & Sales Associate (CST) at our newest studio locations in Mumbai, India. The Full

Time Client Services & Sales Associate (CST) is a front-line business driver and brand ambassador

of Physique 57. Under the direction of the Head of Sales & Client Servicing, CST’s must exhibit keen knowledge of our products, services and merchandise in order to deliver luxury customer service while maximizing studio sales.

Key Responsibilities:

• Manage front desk operations while delivering outstanding concierge support and client service
• Perform essential daily studio tasks and projects, including checking clients into class,
• maintaining luxury studio look and feel, assisting clients with package selection, etc.
• Maintain a positive attitude and represent the organization and its values in a positive way
• Provide support to Instructors and work as a team with all other staff members
• Assist with the training and coaching of new hires for the Client Services Team as needed
• Maintain product knowledge for all studio retail operations
• Uphold company brand standards in terms of studio look and feel, client service and company culture
• Actively contribute to companies topline revenue through achieving predetermined sales targets

Requirements:

• Capacity to work a flexible schedule including weekends, nights, early mornings and holidays
• Love of fitness and wellness
• Excellent written and verbal communication skills
• Superior problem solving and multi-tasking abilities
• Strong work ethic
• Ability to work both independently and in a team environment