Client Service Representative

Wellness Vibe

Mumbai Suburban

On-site

INR 300,000 - 450,000

Full time

14 days+

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Job summary

Wellness Vibe is seeking a motivated Client Service Representative in Mumbai to engage customers and provide solutions. This full-time role involves relationship building, teamwork, and achieving targets while promoting wellness through innovative solutions. Candidates should possess a degree and be willing to commit to excellence.

Qualifications

Education in a relevant field is essential.
0-3 years experience in customer service or similar role.
Willing to commit for excellence with a minimum of 2 years.

Responsibilities

Engage prospective customers and provide solutions for queries.
Build relationships and maintain customer satisfaction.
Achieve targets and contribute to market research and reporting.

Skills

Communication Skills

Problem-Solving Skills

Customer Relationship Management (CRM)

Tech Friendly

Negotiation Skills

Time Management and Organizational Skills

Self-Motivation

Customer-Centric Approach

Education

Bachelor's degree in related field

Master's degree in related field

Job description

4 days ago Be among the first 25 applicants

Job Description Of Client Service Representative.

Permanent Full Time

Experience:0 - 3 years

Number of openings:1

We're looking for a motivated & accountable Representative who actively seeks out and engages prospective customers. The ideal candidate will possess a deep understanding of the sales process, relationship building, and providing solutions on the query. They will be responsible for achieving solutions provided within specific time limit and developing a comprehensive understanding of our products and services. The role requires both independent initiative and teamwork to drive success.

Location: Borivali (East)

Qualification: Bachelor's/Master's degree in related field

We are seeking candidates who are willing to commit for excellence with us minimum 2 yrs.

Our Parent company Wellness Vibe believes in the therapeutic powers of music and sound. We promote the philosophy of being in "Synergy and Flow" with the Universe and offer a powerful technology called 'power brain' for prosperity and well-being. Our therapies combine modern technology with ancient healing methods to help people lead prosperous and enriched lives.

Responsibilities:

Relationship Building, System Management, Product Knowledge, Achieving Targets, Market Research, Reporting, Customer Service, Needs Assessment, Project Coordination, Client Communication, Follow-Up, Client Feedback, Problem Solving, Competitive Analysis, Continuous Improvement, Customer Retention, Creating a positive onboarding experience for new clients, Active listening, Performing on site visits.

Skills required:

Tech Friendly, Communication Skills, Product Knowledge, Customer Relationship Management (CRM), Negotiation Skills, Time Management and Organizational Skills, Problem-Solving Skills, Self-Motivation, Communication Skills, Customer-Centric Approach, Ethical Conduct

Educational Qualification:

Education, Teaching, Training

Functions:

Who can apply:

are available for Permanent Full-Time jobs
can start the job
have relevant skills and interests

About Wellness Vibe: To create solutions that cater to mental, physical and business wellness that is easy to implement in a fast-paced world. At Wellness Vibe, we combine scientific and ancient yogic tools and techniques, including Nada Yoga and leading-edge technology, to guide individuals towards ease, well-being, and harmony regardless of their busy schedule. We understand the significance of work-life balance and productivity in achieving personal growth and fulfillment.

Job Type: Full-time

Schedule: