Customer Service Representative

Career Comfort; Kolkata District; On-site; INR 167,000 - 212,000; Full time

Benefits offered by this job

Travel allowance

Subsidized meals

Free cab drop after night shift

Attendance bonus

Annual performance bonus

PF and ESI coverage

Job summary

Career Comfort in Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop facility) is seeking a Customer Support Executive – US Healthcare (Inbound Voice). Night shifts align with U.S. time zones, Monday to Friday workdays, handling inbound calls from US healthcare customers and providing accurate resolutions.

Freshers and experienced candidates are welcome. In-hand salary ranges ₹15,000–₹19,000 per month, with travel allowance, subsidized meals, free cab drop after night shift,

Qualifications

• Strong communication skills in English (verbal and written).
• Minimum qualification: 12th pass (Graduation/Diploma is an advantage).
• Night shifts aligned with U.S. time zones.
• Freshers and experienced candidates welcome to apply.

Responsibilities

• Handle inbound calls from U.S. healthcare customers.
• Understand customer concerns and provide accurate resolutions.
• No sales targets involved in this process.

Skills

English communication

Education

12th pass

Job description

Job Title: Customer Support Executive – US Healthcare (Inbound Voice)

Location:Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop facility)

Shift & Schedule:

1. Night shift aligned with U.S. time zones

2. Monday to Friday working days

Role Overview:

1. Handle inbound calls from U.S. healthcare customers.

2. Understand customer concerns and provide accurate resolutions.

3. No sales targets involved in this process.

Requirements:

1. Strong communication skills in English (verbal and written).

2. Minimum qualification: 12th pass (Graduation/Diploma is an advantage).

3. Comfortable working in night shifts aligned with U.S. time zones.

4. Freshers and experienced candidates are welcome to apply.

1. In-hand salary: ₹15,000 – ₹19,000 per month.

2. Travel allowance and subsidized meals.

3. Free cab drop after night shift.

4. Attendance bonus of ₹1,000 per month.

5. Annual performance bonus up to ₹15,000.

6. PF and ESI coverage.