Customer Service Representative

Sky; Bengaluru; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

Full Health Life Insurance

2-way cab facility

Attractive incentives

Growth opportunities

Job summary

Sky is currently hiring Customer Support Executives for the UK based Telecom service in Bengaluru, India. The role involves handling inbound customer queries, upselling products, and ensuring customer satisfaction. Candidates with 0-5 years of experience are encouraged to apply.

This position offers a UK shift, unlimited incentives, and full health life insurance. Interested candidates can reach out for more details at the provided contact numbers.

Qualifications

• Min 0-5 years of work experience as an Agent.
• Ability to handle customer interactions and sales conversations.
• Prior experience in International Voice Process / Telecom Sales is preferred.

Responsibilities

• Handle inbound customer queries related to telecom services.
• Upsell telecom lines and broadband plans to existing customers.
• Deliver excellent customer service and maintain a positive customer experience.

Skills

Good communication skills

Sales skills

Convincing skills

Job description

We are currently hiring Customer Support Executives for Sky SUV Process a UK based Telecom service.

Freshers & Experienced both may apply - Call us on 080-46115600 / 7892786538

Job Responsibilities

• Handle inbound customer queries related to telecom services and packages
• Upsell telecom lines, broadband plans, and additional packages to existing customers
• Retain customers by providing effective resolutions and service support
• Deliver excellent customer service and maintain a positive customer experience
• Meet process targets and quality parameters

UK Shift + Unlimited Incentives

Requirements

• Min 0-5 years of work experience as an Agent
• Good communication and convincing skills
• Comfortable handling customer interactions and sales conversations
• Prior experience in International Voice Process / Telecom Sales is preferred
• Ability to work in rotational shifts
• 5 days working with rotational offs
• 2-way cab facility provided
• Full Health Life Insurance
• Attractive incentives and growth opportunities

Interested candidates can apply or reach out for more details 080-46115600 / 7892786538