Customer Service Executive - Two Wheeler Loans - Kolkata - Srijan Tech Park - CSE*

Tata Capital; Munger; On-site; INR 200,000 - 420,000; Full time

Job summary

Tata Capital in Bihar is seeking a frontline representative to render the company’s financial services to the market and assigned counters. You will act as a bridge between management and channel partners, ensuring clear communication and smooth service delivery.

Key duties include addressing customer inquiries, listening to concerns, and providing accurate information on documents and pricing. You will meet customers, pitch relevant schemes, and help ensure funding norms are met, followed by

Responsibilities

• Companys representative - Rendering companys financial services into the market / assigned counters.
• Acts as a communication channel between the management & the Channel Partners.
• Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing.
• Customer touch point - Meets customers and pitch schemes according to their requirements.
• First line of control - Ensures customers meets the funding norms.
• Follow up with customers to ensure satisfaction & positive feedback after sales-service.

Job description

Job Description

• Companys representative - Rendering companys financial services into the market / assigned counters.
• Acts as a communication channel between the management & the Channel Partners.
• Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing.
• Customer touch point - Meets customers and pitch schemes according to their requirements.
• First line of control - Ensures customers meets the funding norms.
• Follow up with customers to ensure satisfaction & positive feedback after sales-service.