Customer Service Executive - Two Wheeler Loans

Tata Capital; Bilaspur; On-site; INR 250,000 - 450,000; Full time

Job summary

Tata Capital in Bilaspur, Himachal Pradesh invites applications for a field-based representative role in its financial services distribution network. You will present schemes to customers, answer inquiries, assist with documentation and pricing, and ensure funding norms are met while delivering strong customer service and sales outcomes.

This role involves interaction with customers, management, and channel partners at assigned counters.

Job description

Job Description

• Companys representative - Rendering companys financial services into the market / assigned counters.
• Acts as a communication channel between the management the Channel Partners.
• Address customer inquiries, listen to their concerns, and provide accurate information about documentations pricing.
• Customer touch point - Meets customers and pitch schemes according to their requirements.
• First line of control - Ensures customers meets the funding norms.
• Follow up with customers to ensure satisfaction positive feedback after sales-service.